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Pet parents across the U.S. and Canada have left over 208,360 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I had a fantastic call with Sarah....
I had a fantastic call with Sarah from Fetch Pet Insurance. She was incredibly knowledgeable and took the time to walk me through everything clearly and thoughtfully. Sarah helped me understand the costs and benefits from every angle, making sure the plan truly fit our needs. What I appreciated most was how she focused not just on pricing, but on the overall safety and protection of our dog, Mocha. I never felt rushed or pressured—just genuinely supported and well-informed. Thanks to her guidance, I feel confident we’re making the right decision for Mocha’s long-term health and peace of mind. Highly recommend working with Sarah!
Insurer: Fetch Canada
By: Sanjay Malhotra
Definitely for your pets medical needs!
Met life has been wonderful! Their claims are easy to file and I get my money back within a few days! This is the company to use for your pets medical needs.
Insurer: MetLife
By: Stacy
Long lead times and c+ coverage …
Claim took a long time and restriction on claim I would call what our insurance covers a c+
Insurer: Pets Best
By: Shell
593% Increase in 1 Year
I was a customer for 5+ years. This year my premiums went up to over $1,000 a MONTH for my three pets. It's always been around $150 monthly. My premiums are more than the payout could ever possibly be if something catastrophic happened. That makes no sense that I am paying them more than I could even hope to recover IF there was an incident. Called 3 times to resolve this only to be told the numbers are correct. That's insane! They were easy to work with up until this.
Insurer: Embrace
By: LC
Useless insurance
Useless insurance. A complete waste of money. I met the deductible 2 years in a row and every claim has been denied. The claims (which were not pre-existing conditions) ranged from vet annual visits, vaccines, office visits, urgent care, emergency room and in patient hospital. Not one submitted has been covered. If you have a pet or pets enrolled with Nationwide pet insurance, save your money and frustration and cancel it. This is coming from someone who is in the insurance industry selling all types of medical and health insurance for 25 years.
Insurer: Nationwide
By: Kristine Eidher
Never had a problem being reimbursed…
Never had a problem being reimbursed for what my policies cover. Premium is quite expensive and increases every year. But I think it's the same for every insurance company. Easy to fill out claims, but it would be easier if they could be done directly from the vet. It takes longer than I would like to get reimbursement. Almost impossible to talk to a real agent when you call. Doesn't cover Physical therapists who are not working at a vet office.
Insurer: Fetch
By: Caroline Le Bel
FIRST CLASS PET INSURANCE PROVIDER
Very user friendly website, prompt customer service, and very reasonable premiums. Thank you very much, Spot Pet Insurance!!
Insurer: Spot
By: Michael Weisgerber
Very timely processing of my claims
Very timely processing of my claims Thank you.
Insurer: Spot
By: Laura