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“Disappointed by Drastic Premium Increase Despite Great Service”I’ve really appreciated having pet…
I’ve really appreciated having pet insurance through MetLife — filing claims has always been easy, and their app is wonderful! But I’m absolutely shocked and upset by how much my premium just increased. It didn’t just double or triple — it went up by five times! That’s outrageous and completely unfair. Its like a scam. They cover you until your pet gets sick, then they raise your premium so high you can't afford it. Now I’m stuck: either I pay this massive amount or lose coverage altogether. My dog was recently diagnosed with a disease, which now counts as a pre-existing condition — meaning no other insurance will cover it. This just feels wrong.
Insurer: MetLife
By: Rose Butts
Oh Pepper!
Our black lab gave us a huge scare. I had to navigate her care late on a Friday evening almost 3 weeks ago. With nervousness on her well being and knowing the huge monetary commitment, I was so relieved that I had opened up accounts for both of my dogs 4 years ago. Thank you for your support.
Insurer: Trupanion
By: Jennifer
Horrible rate changes without reason
We’ve had our 1 year old cat on a Trupanion plan for about 6 months now. His deductible is $350 with 90% coverage. We recently went to add on the exact same plan for our new cat and the monthly price was higher by almost $30. In order to get it to the same monthly price as my first cat I would’ve had to raise the deductible by like $400. The cats are both male and both domestic shorthair within the same age range. I just don’t see a reason for that large of a price jump and deductible change. I contacted support about it and all they could let me know was that “their rates change everyday.” Call me broke, but I think that’s crazy.
Insurer: Trupanion
By: Taylor
worst insurance - do not waste your time or money -
ALL claims are denied on the pet having a prior SYMPTOM prior to policy's effective date. It's a loophole not to pay! If your pet ever had vomiting, diarrhea, or itching, and it's listed as a symptom in any NEW doctor visit, IT WILL BE DENIED because it is a prior SYMPTOM. EXAMPLE: puppy ate something, took him to the vet because he was vomiting and had diarrhea. Insurance will NEVER cover ANYTHING that he gets that has diarrhea or vomiting.
Insurer: Pets Best
By: elizabeth
Great overall experience
Great overall experience. Fast reimbursements. Thank you!
Insurer: Pumpkin
By: Arthur
Embrace has covered my cats for nearly 15 years
Embrace has been covering my two cats for most of their 15 years. It has been easy to file claims. I receive electronic reimbursements. I have peace of mind that I can continue to afford and pursue quality care for my boys as they age.
Insurer: Embrace
By: Susan Ziobro
accessible
It's very accessible and easy.
Insurer: MetLife
By: Marites Jomuad