216,724+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,724 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Worst customer service
Worst customer service! They don’t pay for nothing! $72 a month wasted
Insurer: Spot
By: Vickie bennett
It was quick and simple to understand
It was quick and simple to understand
Insurer: Sonnet
By: Robert Rowles
Filing claims is extremely easy, but
Filing claims is extremely easy. At the beginning, it took FOREVER for claims to be closed. Now it is going a little quicker. They have denied items based on reading documents incorrectly causing me to have to file an appeal. I too signed up because they are associated with Costco. The one thing I can count on…..they definitely take their premiums on time!
Insurer: Figo
By: Ms. D.
My two dogs both needed dental work…
My two dogs both needed dental work which was very expensive, MetLife covered most of it. Such a relief!
Insurer: MetLife
By: Karen
Karly-Professional, knowledgeable, friendly consultant
Karly was very knowledgeable, patient and helpful in walking me through all the options available for both the wellness and accident insurance. She was friendly and cheerful while explaining the different options and answering my many questions. It was a lot of information and she definitely helped me make an informed decision. I am very confident in my choice due to the knowledge I acquired while talking with Karly.
Insurer: Fetch
By: Ann Marie Bradley Shannon
Their policy: "Deny, Deny, Deny"
Every claim that I made was at first denied. I had to call Spot and fight with them each time in order to get any payment at all. And this after turning in invoices that clearly stated annual exams, vaccines, fecal tests, etc. They claimed I turned in an invoice for vitamins. I only turned in two claims while with Spot and both were denied and then paid after I called them and complained.
Insurer: Spot
By: Darci
Best pet insurance
The speed of replying to claims is outstanding.
Insurer: Pumpkin
By: Micheline
Claim was processed incorrectly and I…
Claims take a long time to approve. My most recent claim was processed incorrectly and I had to have a supervisor review which made the process even longer
Insurer: MetLife
By: customer
Love how you cover my dog Stella
Love how you cover my dog Stella. She has melanoma n Trupanion has been with her every step of over coming this cancer. Thank you
Insurer: Trupanion
By: Janet
Why it is still sending me documents…
Why it is still sending me documents stating that I have insurance here when I calked and cancelled it .
Insurer: Nationwide
By: customer