224,945+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,945 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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She was very delightful to talk to very…
She was very delightful to talk to very informative and hopefully we'll be doing business with you
Insurer: Nationwide
By: Debbie
Well organized and always helpful
So well organized. Very straight-forward and transparent. Responds to claims immediately. Very helpful customer service for questions.They reach out right away if they have a question. They never leave one in limbo. I have confidence in Embrace which is not something I can say about most insurance companies or most companies in general.
Insurer: Embrace
By: susan s
The rep that helped me was not only…
The rep that helped me was not only informative. But he was also patient and polite. He I had to make arrangements for him to call me back on a specific day and time, and he did. ON TIME. I appreciate his customer service
Insurer: Nationwide
By: NiqNaq
Amanda was amazing
Amanda was amazing. She was so kind, helpful and knowledgeable. Every question I had she was able to answer. I have been in customer service for 42 years and I can truly say Amanda is an asset to your company!
Insurer: Fetch
By: Robbie Ferneau
Very easy claim making process
Very easy claim making process. Thank you!
Insurer: Fetch
By: Chen-Chen
Super Simple Claim Submission
Super Simple Claim Submission! It was very easy to submit a claim in about 5 clicks.
Insurer: Embrace
By: Kathi
Easy to work with
Spot makes it easy to file a claim and they're fast in processing it.
Insurer: Spot
By: Eileen
Tried to say diarrhea from a year prior…
Tried to say diarrhea from a year prior from a flu bug was a pre-existing condition so then anything where the stomach was involved (basically any virus has diarrhea!) wouldn’t be covered! So when I ended up in the ER a year later from my dog ingesting something that caused him to vomit and have diarrhea, they wouldn’t cover any of it saying it was pre-existing!!! Waste of money! I’ve had plenty of dog insurances over the years and this one is truly the worst
Insurer: Embrace
By: Sharon W
Good insurance but read the fine print about deductible
Good experience with submitting a claim. Only disappointment was that $300 deductible accounts for only 80% of upfront charges due to 20% not covered.
Insurer: Fetch
By: Denise