224,962+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Embrace insurance does what they say
Embrace insurance does what they say. They’ll do and covers what they say they will. Customer Service is always ready to serve you with the answers to your questions. The cost of the policy is reasonable and definitely a good idea if you’re a pet owner.
Insurer: Embrace
By: Deborah Oberto-Collins
Difficulty finding diagnosis
I had two claims to submit. The first one was simple and I would rate the proccess a 5 star. The second invoice was more difficult because I was unable to find the diagnosis in the drop down menu. It then states if you can't find the diagnosis put it in the description box. When I tried to submit it said unable to process the claim. So I picked one from the drop down menu that was the closest and included the description of the diagnosis in the box. I was able to submit it but unsure if it will be processed. I will wait and see.
Insurer: Embrace
By: Deb
The phone agent was great and the…
The phone agent was great and the process was quite quick.
Insurer: Nationwide
By: JT
I spoke with Franklin and he was very…
I spoke with Franklin and he was very curteous and helpful and explained everything very clearly. Thank you Franklin.
Insurer: Nationwide
By: Judy
Submitting claims is super easy
Submitting claims is super easy, and Embrace processes the claims quickly.
Insurer: Embrace
By: P S
Amanda was very knowledgeable and…
Amanda was very knowledgeable and patient. She was able to answer all of my questions. She was very detailed and never made me feel like I was wasting her time. I had talked to other agents and they made me feel rushed and as if they were annoyed of all the questions I was asking. Amanda put my mind at ease and offered options that would benefit me and my fur baby. It’s people like her that keep customers with companies like these.
Insurer: Fetch
By: Yaritza Barillas
Joshua was helpful and well informed to…
Joshua was helpful and well informed to answer my questions
Insurer: Fetch
By: melanie thornburg
Really good pet insurance
Really good pet insurance, they did covered us as promised and will definitely recommend it to everyone!
Insurer: Embrace
By: Alejandro Osornio
Unexpected coverage drop
My coverage was dropped 40% due to "discontinuing my current plan" that I have had for years. I was told the plan had subscribed to didn't exist anymore and I couldn't be grandfathered in and no other plans existed unless I cancelled and reapplied in which I would be denied coverage due to pre-existing conditions. I did add another dog to my plan before I found this out, and she is on a different plan with 30% more coverage than my dog, who was just dropped by 40% coverage. So another plan does exist, but I'm not eligible for it even though it's still less than the plan I was on for years. I used to recommend Nationwide to all of my animal contacts and through my network of training, rescue, adoption, Veterinary, grooming and shelter clients.
Insurer: Nationwide
By: Summer Foss
Always a great experience!
Always a great experience! Claim was completed quickly and as always had fantastic service
Insurer: Spot
By: Heather Jayne