154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
341,925 total
What are you looking for?
Most selected providers in "February, 2026"
This chart shows the distribution of the most selected pet insurance providers in February, 2026.
Providers with highest rating
19,683 reviews
10,937 reviews
5,158 reviews
58,918 reviews
14,584 reviews
Category with most reviews
This chart shows the distribution of review categories.
Knowledgeable Customer Service Representatives
The customer service representatives are very knowledgeable and responsive via email to my questions about renewing my policy and claims I have submitted. I have the wellness plan (maximum $200) and the accident/illness plan (maximum $5,000, $500 deductible, 20% copay), and this renewal period I added the dental plan (maximum $400). There is no penalty to add and delete the dental plan from year to year as needed, which is nice. I just received notice that my recent accident claim has been processed and a reimbursement check is in the mail.
Insurer: Embrace
By: Pat
80/20 makes Pets Best the insurance for us.
We have two dogs and have had pet insurance for almost 4 years. We have had Pets Best for the past two years and like it much better than VPI. The reason we like this one more is that the emergency coverage is more up front with the 80/20 plan. What got covered with VPI was never very clear to us. With Pets Best, we always know that we will get some of our bill payment back. The only downside is that the plans we have Pets best cost more than the ones we had with VPI, but I would rather pay a little more every month for the peace of mind I get knowing we are definetly covered with Pets Best. The customer service with Pets Best is also excellent! We normally get repaid very quickly and I like the direct deposit option.
Insurer: Pets Best
By: Katie
easy, helpful, caring
I have a black long-haired, mixed breed cat named Twack. He had been having repiratory symptoms which are requiring various treatments and tests to resolve. Other than that he is very healthy. Trupanion let me know the status of my claim during the entire process. They called to check in with me and were very helpful with any questions I had. They have covered and are covering every service that has to do with Twack's repiratory symptoms. I am very grateful.
Insurer: Trupanion Canada
By: Kelly
easy, helpful, caring
I have a black long-haired, mixed breed cat named Twack. He had been having repiratory symptoms which are requiring various treatments and tests to resolve. Other than that he is very healthy. Trupanion let me know the status of my claim during the entire process. They called to check in with me and were very helpful with any questions I had. They have covered and are covering every service that has to do with Twack's repiratory symptoms. I am very grateful.
Insurer: Trupanion
By: Kelly
Embrace is a great company to work with !
Embrace makes life easier for us ! Besides our poor little Yorkie being sick we did not want the worry of how we would pay the bills - Embrace is caring and concerned about our little man !! We always know that they are here for us !! The claims are taken are of immediately. I would highly recommend Embrace
Insurer: Embrace
By: Susan
Wonderful, as always
Trupanion is always helpful, polite and efficient. I can not tell people enough good things about the security of having pet insurance with Trupanion.
Insurer: Trupanion Canada
By: Catherine
Wonderful, as always
Trupanion is always helpful, polite and efficient. I can not tell people enough good things about the security of having pet insurance with Trupanion.
Insurer: Trupanion
By: Catherine
Great Service
ASPCA offers me piece of mind.
Insurer: ASPCA
By: Will
Excellent
As soon as Trupanion recieved the forms from the Vet they processed the claim without delay. When I called before the surgery they answered all of our questions so we had a complete understanding of our coverage.
Insurer: Trupanion Canada
By: Tracey