223,697+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 223,697 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

223,697 total


Most selected providers in "June, 2026"

This chart shows the distribution of the most selected pet insurance providers in June, 2026.

Providers with highest rating

Embrace

19,969 reviews

4.9
Healthy Paws

11,351 reviews

4.9
Fetch

5,883 reviews

4.9
Trupanion

55,033 reviews

4.9
Pets Best

15,311 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

April 13, 2025

Healthy paws increased my pet insurance…

Healthy paws increased my pet insurance by 212%. They would have charged me $7200 per year for coverage. They said they sent me notice, which I never saw! When I called to complain, they refuse to reimburse me one I noticed the increase. Their own customer supervisor, Jennifer, admitted that the increase was “outrageous.” Any pet owner who should know that healthy paws uses a “negative option” scheme, where the owner needs to directly cancel the policy. Healthy paws is a horrible and unconscionable company. Pet owners beware!

Insurer: Healthy Paws

By: Joseph Campos

April 13, 2025

They are efficient, but reimbursement rates are far from actual costs

They are efficient. I do regret that they don't reimburse more for the actual cost of routine pet care. Cost of routine care is high, but is presumably cheaper than paying out for big problems that could be prevented. A 200$ lab panel reimbursed at 50$ is not all that helpful.

Insurer: Pets Best

By: Nathalie Maullin

April 13, 2025

Customer care first call

I want to make clear that this is a review based solely on my first interaction with customer care. This is the first time we’ve purchased insurance for our pets. Having worked years in the veterinary field and also having animals of our own has made me realize just how important having our fur babies insured is. I had some questions that were a little confusing about the initial appointments that were needed to ensure their coverage wasn’t interrupted or questioned. I had gotten several emails regarding the initial visit for our three dogs. They all have been seen within the last 12 months and I wasn’t sure if the records from all of those visits were sufficient or if they needed new appointments specifically for insurance purposes. The lady I spoke to was so helpful and kind. She explained that the day before our waiting period is over they will contact my pups DVM and request the records for themselves. That they wouldn’t need new appointments unless they hadn’t been seen within the last 12 months or there was an issue in which case they’d reach out to me and try to clarify before having them seen. She was incredibly sweet and answered all my questions in a way that was easy to comprehend and didn’t leave me with more questions. We’ll see how everything works out when I may need to file a claim or have interactions aside from today. I appreciate reviews by others and love leaving them too. So there will be more in the future. Good or bad, I love that there’s a place to share with others about experiences so we can make sure we’re doing what’s best and giving what’s best to our furry family members. So far so good embrace!

Insurer: Embrace

By: Jolene

April 13, 2025

Our Lucy is a big girl

Our Lucy is a big girl, a St. Bernard, at 160 pounds and when she is not keeping her food down for more than a day it's a big deal. We took her to the vet and learned she needed an X-ray of her belly. We were lucky, it wasn't a blockage but I felt very happy that we had pet insurance behind us if it had. Thank you Embrace!

Insurer: Embrace

By: Caroline Sawyer

Verified April 13, 2025

Fetch saved my Ava…

Fetch is a wonderful insurance for emergencies. I submitted my claim and my money was in my account in 4 days and the claim was settled. They helped in a really scary situation with my fur baby! Thank you Fetch!

Insurer: Fetch

By: Melissa

April 13, 2025

good insurance

Ive been very pleased with the claims I have sent to the insurance for Karlie. They have really helped me afford her upkeep on her health and dental care.

Insurer: MetLife

Veterinarian: Dearborn Animal Hospital

By: Teresa

Useful
April 13, 2025

Healthy Paws excellent service

Healthy Paws makes filing claims easy and reimbursement is issued very quickly. Their app also allows you to see what the status of your claim is, and the explanation of benefits on your claim. The customer service is quick to respond to emails and you can speak to a real person on the phone! I am very happy with the service we have received for 10 1/2 years. And we have filed A LOT of claims!

Insurer: Healthy Paws

By: Sydney

Useful
Verified April 13, 2025

Detailed info.

Detailed info.

Insurer: Nationwide

By: Vonneice F

Verified April 13, 2025

I’ve been very happy with Spot

I’ve been very happy with Spot. The whole process is very easy and fast.

Insurer: Spot

By: Kelly M

Verified April 13, 2025

Fast Claim Processing

It was easy to submit the required documents to support my claim request on the website. My claim was processed in a shorter time frame than estimated. I received payment direct deposited to my bank account in 1 business day. It was a fast claim experience.

Insurer: Fetch

By: Joe C

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