208,199+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,199 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Filing claims is extremely easy, but
Filing claims is extremely easy. At the beginning, it took FOREVER for claims to be closed. Now it is going a little quicker. They have denied items based on reading documents incorrectly causing me to have to file an appeal. I too signed up because they are associated with Costco. The one thing I can count on…..they definitely take their premiums on time!
Insurer: Figo
By: Ms. D.
My two dogs both needed dental work…
My two dogs both needed dental work which was very expensive, MetLife covered most of it. Such a relief!
Insurer: MetLife
By: Karen
Karly-Professional, knowledgeable, friendly consultant
Karly was very knowledgeable, patient and helpful in walking me through all the options available for both the wellness and accident insurance. She was friendly and cheerful while explaining the different options and answering my many questions. It was a lot of information and she definitely helped me make an informed decision. I am very confident in my choice due to the knowledge I acquired while talking with Karly.
Insurer: Fetch
By: Ann Marie Bradley Shannon
Their policy: "Deny, Deny, Deny"
Every claim that I made was at first denied. I had to call Spot and fight with them each time in order to get any payment at all. And this after turning in invoices that clearly stated annual exams, vaccines, fecal tests, etc. They claimed I turned in an invoice for vitamins. I only turned in two claims while with Spot and both were denied and then paid after I called them and complained.
Insurer: Spot
By: Darci
Best pet insurance
The speed of replying to claims is outstanding.
Insurer: Pumpkin
By: Micheline
Claim was processed incorrectly and I…
Claims take a long time to approve. My most recent claim was processed incorrectly and I had to have a supervisor review which made the process even longer
Insurer: MetLife
By: customer
Love how you cover my dog Stella
Love how you cover my dog Stella. She has melanoma n Trupanion has been with her every step of over coming this cancer. Thank you
Insurer: Trupanion
By: Janet
Why it is still sending me documents…
Why it is still sending me documents stating that I have insurance here when I calked and cancelled it .
Insurer: Nationwide
By: customer
Fetch Pet Ins - Positive Experience
I am writing to share my positive experience with Fetch Pet Insurance. I appreciate how easy it has been to manage my policy changes and how responsive the team is whenever I have questions. While we fortunately haven't needed to use our policy for accidents or illnesses yet, we have found the wellness plans for both of our pets to be very valuable. Additionally, the Fetch pharmacy service has been incredibly helpful; having flea, tick, and heartworm medications shipped directly to my door—with the option to add supplements—is a great convenience. I am very impressed with the comprehensive range of options Fetch provides, from medical coverage and pharmacy services to the new Fetch perks for food and supplies. Thank you Fabrice for all your help! Stormy the DSH Cat & Stella the Hound Mix
Insurer: Fetch
By: Billy Fillmore Jr
Pet's Best
We have Pet's Best for a couple of years now. We had decided to take out the insurance on our two youngest dogs. We never had this type of insurance before , so we were initially a little skeptical. It turned out to be a good relationship. The App makes all the difference in the world. After submission of a claim, if there is an issue then they keep you in the loop as to what is going on with the claim, which is much appreciated.
Insurer: Pets Best
By: Cathy Laferriere