222,727+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,727 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I haven't been overly pleased in my communication from Pets Best
I haven't been overly pleased in my latest experience as I had to chase a lot of it. I feel like I did all the work and nothing was done on their end. This had to do with chasing reimbursment.
Insurer: Pets Best
By: Liz
Amanda was very knowledgeable and super…
Amanda was very knowledgeable and super friendly. I enjoyed signing my Gordo up with Fetch today!
Insurer: Fetch
By: Christine
Seamless submitting claims & getting…
Seamless submitting claims & getting reimbursed
Insurer: Pumpkin
By: Kelly
Nationwide Pet Insurance is a WASTE of…
Nationwide Pet Insurance is a WASTE of money. They don't cover anything you need, after you submit a claim, even if it falls under your plan they don't cover it. The list of exclusions for things they do cover is enormous, you may as well be throwing money down the drain. Multiple times I have gone to the vet, expecting that the plan I'M PAYING FOR will cover me for at least something and when I submit a claim, $0 back. What's the point of insurance then? 2 years back I decided I wanted to add Wellness coverage, they told me they added it and I guess never did, because when I went back to the vet for a wellness check, they told me that wasn't in my plan. Awful business model, horrible customer service and the product they sell is basically a scam. You may as well be paying out of pocket for the "coverage" you get.
Insurer: Nationwide
By: John Panetti
I liked the online help I received
I liked the online help I received
Insurer: Pumpkin
By: Brittney
They will do anything to get out of a…
They will do anything to get out of a claim or weasel their way out do not trust them
Insurer: MetLife
By: James Coby
BUYER BEWARE
I switched from Healthy Paws to Trupanion because my veterinarian highly recommended it. I was told they were the best, that they paid vets directly, and that they offered better overall coverage. Unfortunately, that couldn't have been further from the truth!!! If you enroll your pet as a puppy before they've shown any symptoms of illness, you may have fewer issues. However, what they DON’T tell you is that they DO NOT cover cremation or burial-related expenses if your pet passes away due to an illness or disease. Those benefits are only covered if the death is the result of a qualifying accident or injury. Meaning, if they are hit by a car or suffer a TRAGIC accident. Then sure, they’ll cover it. (That’s the example the agent I spoke to gave me, which broke my heart!) If it’s due to a disease or sickness, well, good luck. Also, the coverage for the tragic-related end-of-life expenses requires an additional COST, which I wasn't made aware of. On top of that, they found what felt like endless reasons to deny my claims, even though my dog's condition was NOT pre-existing. Every time I submitted a claim, there seemed to be another excuse not to pay. “It falls under the same category”, “I see here your pet had a prior test done that might have been that”, and so on! To make matters worse, my annual premium increased by more than $1,600, which was the final straw and the reason I'm cancelling my policy. When I asked why, they stated it was because a lot of claims have been filed around my area for that specific breed. That’s an excessive increase for the “reason” provided! I truly wish I had stayed with Healthy Paws. While they may cost a little more, I always felt like I had real peace of mind. Their process was simple: pay your vet bill, submit your claim, and get reimbursed. I never felt like I had to fight for coverage or worry about hidden exclusions. I have an English Bulldog and have carried pet insurance since he was just 3 months old because I know how expensive veterinary care can be. Now that I'm cancelling, I'm honestly anxious because I know how important pet insurance is. We buy it for peace of mind, and unfortunately, Trupanion did not provide that for me. My advice: DO YOUR RESEARCH, read the policy carefully, and DO NOT rely solely on recommendations from your veterinarian. Make sure you understand exactly what's covered and what's not before you sign up.
Insurer: Trupanion
By: Luna Santiago
Made our choice much easier!
Worked with Josh Sabado and he made the whole process very easy and straightforward. He answered all our questions and he cleared up any confusion we had.
Insurer: Fetch
By: Matt M
It was simple
It was simple. just a phone call and screening. Mr. Darren was great in gathering the information and sharing information. He was helpful in selecting the packages for my furbabies.
Insurer: Nationwide
By: Gloria weir