223,601+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,601 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy submit process and quick payment
Was very easy to submit claims and I received confirmation and insurance payment back on my cat very quickly. I only wish I had a better plan for my cat or there was a way to adjust plans going forward (even if it didn’t kick in until the next year).
Insurer: Fetch
By: shari
I would have given 5 stars but I…
I would have given 5 stars but I cancelled my policy because the premium increases by at least 50% each year and after canceling, I was still charged. They acknowledged the error but it will take up to 10 business days to get my money back after they took the money without cause or permission.
Insurer: Embrace
By: Robin E. Dutton
Pets Best has always been honest
Pets Best has always been upfront, honest, and reliable, with no games or leaving me feel like I’ve been cheated. I used to use a spreadsheet to figure out to the penny how much I was owed, and they never disappointed me. Now I just submit and move on, knowing they’ll pay what’s owed. The payments for claims have also gotten much faster, which is a relief.
Insurer: Pets Best
By: Taryn Billand
Everything is good just a little bit of…
Everything is good just a little bit of confusion on my online process from one dog to my other one.
Insurer: Nationwide
By: Craig Golden
Great Company
I have had no issues with Pets Best Insurance. They handle claims quickly and if they are in need of additional information, they request it in a timely manner. Their claim submission is easy as are their EOB's to read. I can recommend them without reservation.
MetLife Pet Insurance
Very pleased with this insurance. We have had health issues with our puppy since we got him at 4 months and MetLife has been excellent with paying almost all of our claims in a timely manner. I have had to provide some additional information from our vet on occasion but now I know what to ask for before we leave the vets office. I am also just learning about the 60 to 90 day rule about submitting a claim which they do not make you aware of up front. Otherwise pleased with overall service and would recommend this insurance.
Insurer: MetLife
By: Bobbi
Paid for insurance for nothing
Unfortunately I had a claim that should have been approved but it was denied. Paid a lot into my insurance only for when I needed them they didn't come through. I provided what i could from the vet but it just wasn't enough. The vets never lose though and get there big pay day Everytime. Better off not having pets.
Insurer: Embrace
By: Andrew Calderon
I love the way Embrace Pet Insurance is…
I love the way Embrace Pet Insurance is so responsive. I never have trouble getting an answer to any of my questions. I have been very happy with this company.
Insurer: Embrace
By: Dog Lady