224,945+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,945 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Cat Rescued from Gas Station Living
Cat Rescued from Gas Station Living. Pumpkin covered his dental extractions upon adoption and they did not declare his condition pre-existing. Recently he had surgery for a sinus condition-- injury related. 1800.00. I had paid my deductible and premiums for the year. They denied it for pre-existing dental issues. I Appealed it and the vet proved in a letter that this was not a dental - the xray showed injury and abscess around his sinus, causing issues to breathing in his left nostril. The appeal was denied due to pre-existing dental. This isn't right. They aren't trustworthy. I will not be renewing with them.
Insurer: Pumpkin
By: Anagrams
Awesome easy experience took no time to…
Awesome easy experience took no time to put claim in and get it approved
Insurer: Embrace
By: michael murphy
My vet was able to file directly with…
My vet was able to file directly with you! It was wonderful - I could focus on my pet without ever worrying about the bill.
Insurer: Trupanion
By: Customer
If there were an option to receive ZERO…
If there were an option to receive ZERO stars I would select that option. Denies claims. Of one claim that was processed on 3/17/2025 payment has not yet been received as of 5/19/25. False advertising when it says payment received within 7-10 business days. Will be filing a formal complaint with the insurance board.
Insurer: ASPCA
By: Rebecca
Very easy and clear to file a claim
Very easy and clear to file a claim. Prompt response.
Insurer: Spot
By: Raleigh
i thought during our dog's crisis i was…
i thought during our dog's crisis i was going to be spending a lot of money to see her thru. Was relieved when Embrace stepped up and covered as much as they did.
Insurer: Embrace
By: Steven A
Overall good service
Overall good service, but was charged twice.
Insurer: Prudent Pet
By: Customer
excellent customer svc
Company provides excellent customer service.
Insurer: Embrace
By: Mark Aldridge
Easy
I wasn’t sure the rattlesnake vaccine would be covered. Filed easily on app. Received notification it was covered and claim was paid .Quick and easy!
Crazy difficult to get they to work on your claim!
They are delaying the decision on the claim in every possible way. The first claim has been going on since November 2024, it is now May 19 2025 and still "in process". They are just dragging out time so that you continue to pay monthly. Ridiculous, we paid them for almost two years, our cat did not get sick, but broke a fang, insurance covers this case, our vet provided medical records and all the documents, but Healthy Paws kept asking for more and more documents, more exams, this lasted for three months, as a result, the claim was closed, in March 17th they received another veterinary exam what only they wanted for the claim. So for two months they have had all the documents what they asked but they only respond back that "review of the claim may take 10-14 business days"and repeat to ask us by email for the same vet docs what they have already! This company acts like a scammer. Tomorrow we will call to cancel this insurance and then send a complaint to BBB. P.S. The problem was fixed by London, Healthy Paws Customer Liaison Manager. The claim has been approved for payment at last. Thank you.
Insurer: Healthy Paws
By: Ana