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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

341,925 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

Providers with highest rating

Embrace

19,683 reviews

4.9
Healthy Paws

10,937 reviews

4.9
Fetch

5,158 reviews

4.9
Trupanion

58,918 reviews

4.9
Pets Best

14,584 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

August 15, 2014

Of course it doesn’t start when you first pay…

Thought when I bought this it would at least cover when my dog started limping about a week after I purchased it, so made a vet appt. No, coverage starts 2 wks in--so what is the 2 wks one pays for to get started? Dog is limping more and more but I cant afford vet bills is why I didnt have a dog until I found her at the dump--and why I thought it wise to at least pay for pet insurance.

Insurer: Pets Best

By: Sue

Useful
August 15, 2014

Prompt Service and Quick Processing

When our lab was injured by another dog it was very frightening. Of course this would have happen off hours when our vet was not open. We went to an emergency 24/7 animal hospital where my dog spent the night after he was stitched up.I felt somewhat reassured that some of our out pocket expenses would be reimbursed. The only thing that could have been better with the claim was the reimbursement of the $100 emergency vet fee, feel they should consider covering this fee as it was not a regular exam.

Insurer: Healthy Paws

By: Bentley

Useful
August 15, 2014

Exceptional response and follow-up!

I did extensive research before enrolling my two pugs with Healthy Paws. Everything I read before enrolling convinced me that Healthy Paws provided the best coverage for the $s, the fastest claim response and the highest claim reimbursement - every time! All this has provided to be unequivocally true! They even personally contacted me to check on how my pug was doing/recovering after her extensive surgery, as well as to assure me they would continue to send positive vibes and help to ensure that our pugs continued to have access to the best medical care! My wife & I are elated to have Healthy Paws with us!

Insurer: Healthy Paws

By: Brent

Useful
August 15, 2014

Best Insurance Ever

Trupanion is one of the best insurance products I have ever used in my life. I bought it for my Boston Terriers when they were both puppies and my female has had 2 medical incidents. The payments have been so timely, so hassle-free and the customer service so incredible that I just had to leave a review. I would highly encourage anyone who has a pet to use Trupanion.

Insurer: Trupanion Canada

By: Christine

Useful
August 15, 2014

Best Insurance Ever

Trupanion is one of the best insurance products I have ever used in my life. I bought it for my Boston Terriers when they were both puppies and my female has had 2 medical incidents. The payments have been so timely, so hassle-free and the customer service so incredible that I just had to leave a review. I would highly encourage anyone who has a pet to use Trupanion.

Insurer: Trupanion

By: Christine

Useful
August 15, 2014

Thanks Trupanion!!!

I had the misfortune of having to have bilateral elbow fragmented medial coronoid process surgery done on my 10 month old rottwieler, and immediately opened a claim with Trupanion. The representatives that I spoken could not have been more professional, compassionate and helpful in assisting me with the process. The claim was initiated over the telephone and I received email notification of very change in the claims process. The claim was finalized in less than one week after being initiated. This was my best insurance experience ever, human or pet!

Insurer: Trupanion Canada

By: Ray

Useful
August 15, 2014

Thanks Trupanion!!!

I had the misfortune of having to have bilateral elbow fragmented medial coronoid process surgery done on my 10 month old rottwieler, and immediately opened a claim with Trupanion. The representatives that I spoken could not have been more professional, compassionate and helpful in assisting me with the process. The claim was initiated over the telephone and I received email notification of very change in the claims process. The claim was finalized in less than one week after being initiated. This was my best insurance experience ever, human or pet!

Insurer: Trupanion

By: Ray

Useful
August 14, 2014

Our experience with Pets Best has been wonderful.

Considering that the reason we needed to file the claim was due to an emergency situation our interaction with Pets Best was excellent!

Insurer: Pets Best

By: Sears

Useful
August 14, 2014

Emergent FLUTD & follow-up care

Trupanion handled our claims in a timely fashion and has covered a significant portiion of our costs in treating FLUTD, even while we are on vacation and away from our regular vet. Would be nice to have had the second exam covered when he had bloody urine.

Insurer: Trupanion Canada

By: M

Useful
August 14, 2014

Emergent FLUTD & follow-up care

Trupanion handled our claims in a timely fashion and has covered a significant portiion of our costs in treating FLUTD, even while we are on vacation and away from our regular vet. Would be nice to have had the second exam covered when he had bloody urine.

Insurer: Trupanion

By: M

Useful

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