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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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I love trupanion
I would highly recommend Trupanion! They are friendly, reimburse very quickly and genuinely care about your pet!
Insurer: Trupanion Canada
By: Alyson
I love trupanion
I would highly recommend Trupanion! They are friendly, reimburse very quickly and genuinely care about your pet!
Insurer: Trupanion
By: Alyson
Total rip-off
While they are very courteous always talking in terms of furry families, they were absolutely useless when it came time to file a claim. Very poor customer service and despite enormous time and energy spent on paperwork and over $1200 a year in premiums, nothing in response to claims.
Insurer: Healthy Paws
By: Carolyn
Embrace sets a new standard. It's high.
Embrace Pet Insurance delivers it's promises and lives up to the brand. Straightforward policy, pricing and process. The best customer service I've received. EVER. Clear, quick, responsive communication. Friendly and effective customer service staff. Accurate claim analysis and reimbursement.
Insurer: Embrace
By: Julie
We are so luck to have Healthy Paws insurance
Our little guy suddenly became ill and had to go to our state teaching veterinary hospital. After much testing which amounted to $4500, he was diagnosed with a potentially devastating illness called MUE. He will need significant on-going medical treatment and care. Thank goodness we had Healthy Paws insurance. Now we do not have all the financial worries that go with getting him the care he needs. Healthy Paws is a very responsive company and efficient and quick to respond with sending the reimbursement.
Insurer: Healthy Paws
By: Deb
Outstanding service and support
From the beginning we have had such wonderful support and fast service. Polite, professional and sincere.
Insurer: Trupanion Canada
By: Dorothy
Outstanding service and support
From the beginning we have had such wonderful support and fast service. Polite, professional and sincere.
Insurer: Trupanion
By: Dorothy
so far so good
going into the third year with Embrace. So far so good. Still haven't met the deductable so don't know how hard it would be to collect.. BUT that means my puppy is healthy. and I rest well with that and knowing if an emergency came up Embrace would take care of us.
Insurer: Embrace
By: Lee
My Best Friends vets visit
I just purchased a policy with wellness included. We went to the vet for the initial first visit as required and the claim was covered in full. That was great. However, medication for a condition that was discovered by blood work done at that visit was not covered. But we are happy with the outcome. I would recommend this to pet/people families.
Insurer: Embrace
By: Chrissi
Great Customer Service
Our Shih Tzu has to have eye surgery because he has glaucoma in one eye. I received an estimate from the doctor and faxed it to Trupanion to see what, if any they will cover and they notified us that they will cover all of the cost except for $800! This is a $5500 surgery. I told the doctor and she said that Trupanion is excellent because most pet insurance companies will not pay for this type of surgery at all. We love Trupanion
Insurer: Trupanion Canada
By: Aerick