154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,135 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

December 01, 2024

Easy and quick to file claims

My dog had a dental tumor that required surgery to remove and biopsy. Submitting the claim was super easy through Healthy Paws, and I received reimbursement for eligible coverage via direct deposit within days. I really appreciated how easy and smooth the process was.

Insurer: Healthy Paws

By: Rose C.

December 01, 2024

My fur baby was born with a congenital…

My fur baby was born with a congenital condition, however, he passed the orthotic exam and didn’t have any debilitating symptoms until 5 mos after the exam. Met the spend down requirements but they said they wouldn’t cover Tuckers condition since it was pre existing. The whole purpose of health insurance is just this…. Tucker was a year old plus 8 mos. His condition should have been covered. Period. Whether it’s congenital or not his symptoms showed in the latter part of his existence. These guys suck. Done. Waste of money.

Insurer: Embrace

By: Dawn Marie Howell

Verified December 01, 2024

The lady that helped me figure out what…

The lady that helped me figure out what the hold up was on my claim we got it resolved.

Insurer: Embrace

By: NAH

December 01, 2024

A Complete Scam - Avoid Pets Best at All Costs!

If you’re considering Pets Best Insurance, save yourself the frustration and look elsewhere. My experience has been nothing short of a nightmare. They have made every excuse imaginable to avoid paying a single claim, twisting the vet’s words and inventing loopholes to deny coverage. Even with clear documentation from my veterinarian, they somehow found a way to reinterpret or outright dismiss it. It felt like they were more focused on protecting their profits than providing the coverage they advertise. Every claim turned into a drawn-out battle, only to be met with another denial and zero accountability. This is not pet insurance—it’s an expensive illusion. I paid my premiums on time and trusted them to have my pet’s back, but all I got was stress and wasted time. If you value your money and your peace of mind, do yourself a favor and steer clear of Pets Best. They’re the worst.

Insurer: Pets Best

By: Daniel

Useful
December 01, 2024

Had them for a couple months and 1st…

Had them for a couple months and 1st Claim Petsbest paid $0 Time to cancel them !

Insurer: Pets Best

By: Al A

December 01, 2024

Outstanding service

Best decision we ever made getting pet insurance with Pets Plus Us

Insurer: Pets Plus Us

Veterinarian: Waterfront Vet Clinic-North Vancouver BC

By: Olivia

Useful
December 01, 2024

So far I’ve had great experiences with…

So far I’ve had great experiences with Embrace pet insurance. They are prompt and I’ve been reimbursed with every claim that has been made on my dog . It gives me much relief knowing my dog has insurance for all the unexpected things that could come up. It’s worth every penny! Very happy customer!

Insurer: Embrace

By: Joyce Hough

December 01, 2024

Pets Best pet insurance

I’ve been a customer for about 11 years, I have two dogs, I like Pets Best because you can choose your coverage and deductible, they also offer a wellness plan that covers vaccinations and other preventive services. My account is easy to access and navigate. Uploading my vet bills are easy, once you upload your bills they immediately give you a response that your claim has been received. They also notify you if there is additional information needed and if there is a delay in processing.

Insurer: Pets Best

Veterinarian: Edgebrook Animal Hospital

By: Wendy

Useful
December 01, 2024

VCA Bedford Meadows

Both VCA and Pets Best are fantastic. They both care about my fur baby as much as I do.

Insurer: Pets Best

Veterinarian: VCA Bedford Meadows Animal Hospital

By: Valera

Useful
December 01, 2024

Very easy process

Very easy process! Hope my claim is quick.

Insurer: Embrace

By: J Lee

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