224,929+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,929 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I was a customer service manager for 20 years and I will tell you Nicole W was amazing! I would hire her any day of the week. I appreciated her knowledge and skills! She deserves a raise and appreciation!
Insurer: Fetch
By: Becca Adrian
Easy experience
Easy experience. Just anticipating good, prompt, knowledgeable communication between us.
Insurer: Nationwide
By: Jackie
Co-Pay is counted before crediting toward deductible.
All was great, but I object to the practice of taking the co-pay off the top, then subsequently applying the 80% to the annual deductible. That is not how health insurance (for humans) works. I will have to take that into account when renewal time comes in a few months.
Insurer: Pets Best
By: Greg Kapfer
Clear Information and Fair Pricing
Information presented was clear and Stephanie's answers to questions were professional and complete. Pricing was very reasonable and the stability of premiums without escalation for claim experience was a big selling point.
Insurer: Prudent Pet
By: Ed K.
1st time I had to use it
1st time I had to use it. Had no problems.
Insurer: Trupanion
By: Pamela Lutz
I had my five year old golden on…
I had my five year old golden on trupanion for less than two months after she got a bad oral tumor (wanted to protect against future issues). She passed away. I emailed trupanion to cancel our coverage and let them know. They immediately canceled, refunded the remainder of her coverage for the month unprompted, and they even mailed me a fully handwritten condolence card. Very kind and respectful. When I eventually bring another pet into my life I will not hesitate to use trupanion.
Insurer: Trupanion Canada
By: R Lam
Quick turnaround on payouts
Quick turnaround on payouts. What was not good was you advertising Vetster for Micro after he passed away. We are heartbroken and that was hard to see. The insensitivity was noted.
Insurer: Fetch
By: Valerie
Filing a claim was easy
Filing a claim was easy, being able to check status was easy, we received a decision in about two weeks and a refund check about a week later. This was our first time filing for an expensive service and it brings piece of mind knowing Pumpkin paid, just as outlined in our policy.
Insurer: Pumpkin
By: Deb