154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified December 03, 2024

Trupanion is always there for us!

Trupanion is always there for us and we get reimbursed immediately when we put in a claim. It puts our mind at ease in case anything big happens to our dogs. One of our little dogs almost died several times as a baby probably would not have survived if it wasn’t for Trupanion. She cost us over $25,000. Thanks for always being there for us!

Insurer: Trupanion

By: Dawn Bates

Verified December 03, 2024

The time came when I needed the…

The time came when I needed the insurance the most, and Embrace did not disappoint. My dog had a surprise tumor/cancer and he underwent emergency surgery. I was reimbursed more than expected, and very happy with the outcome.

Insurer: Embrace

By: Jeremiah

December 03, 2024

Worst insurance.. run!!

When i asked why they would not cover my $800 invoice from my vet for my dog who was diagnosed with pancreatitis they told me my dog had a pre-existing condition when he did not. I asked why they said that and they said because i told the vet he was sick the with the sicknees the night before. What the ?? Also it took them over a month to determine this bull

Insurer: MetLife

Veterinarian: Animal Hospital of White Plains

By: Michelle

Useful
December 03, 2024

Claims

This was the easiest thing I’ve ever have done quick and prompt with any questions. Claim was pd within a week. Thank you

Insurer: Pets Best

Veterinarian: Griffith Veterinary Hospital

By: Lori

Useful
December 03, 2024

Very easy to submit claims

Very easy to submit claims. I have been using Embrace for years. Always satisfied with service.

Insurer: Embrace

By: Lorraine Farley

December 03, 2024

Pets Best- highly recommended

Pets Best has been very easy to work with. They review claims quickly and send payment quickly as well. Their customer service has been easy to work with as well.

Insurer: Pets Best

By: Whitney

Useful
December 03, 2024

Horrible Insurance Provider

They go up on their rates 30% each year, never pay a full claim, and take 4-6 weeks before you hear anything. My rate went from 113.00 per month to 170.09 and I had no payout. Stay away from this provider.

Insurer: Pets Best

By: Jeff

Useful
December 03, 2024

Healthy Paws is the only pet insurance I trust to protect my dogs!

I cannot exclaim my praise for Healthy Paws loud enough! I have been a Healthy Paws customer for years and have had zero problems. I use their direct deposit option for reimbursement and have always received the money faster than they promise. My healthy Paws policy has really paid for itself since my dog got diagnosed with cancer. They have paid every claim keeping him as healthy as possible for as long as possible and the only questions they ask is how Tyson is doing. I have had the option to get different pet health insurance through my employer but Healthy Paws has always covered any need my pets have and I would not trust any other company to protect us the way Healthy Paws has.

Insurer: Healthy Paws

By: Jason

Useful
December 03, 2024

Rude unprofessional trashy customer service.

Rude, smug, smarmy customer service. Really rotten employees. I’m looking for another pet insurance company and am going to read my Vet the riot act for promoting this unprofessional trashy company to me. Do NOT trust Trupanion and if your Vet recommends them then do NOT trust your Vet. Find a new Vet because they have no integrity if they recommend Trupanion. With employees like Shantell, I wouldn’t trust these people to walk my dog let alone provide insurance they will weasel out of paying if at all possible. Really a horrible scummy company all around. Low life trash.

Insurer: Trupanion

By: josh glazer

December 03, 2024

Excellent service

Never carried insurance for our dogs. My friend is a vet and recommended I purchase insurance thru Pets Best. Very glad I did. Excellent customer service, easy to submit claims and worth the cost. Very happy I listened to my friend.

Insurer: Pets Best

Veterinarian: Mission Pet Hospital

By: JACQUELINE

Useful

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