222,811+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,811 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Leah was very informative
Leah was very informative. She knows her stuff. She addressed my dog by her name which made it feel more personal than just numbers and dollars. Since she seemed to know so much about Fetch and the Coverage, I felt like I was in good hands.
Insurer: Fetch
By: Denise
Andreea took my call & was extremely…
Andreea took my call & was extremely helpful. She gave me a better understanding of my dogs insurance as she explained everything thoroughly & gave me examples. Loved speaking with her as she took her time with me to answer all of my questions.
Insurer: Prudent Pet
By: Gm
Great customer service
Shelley was patient, kind, and thorough. She made the process easy.
Insurer: Nationwide
By: Jacqueline
Great experience with Carla!
Had a great experience getting set up with Fetch! We wanted to switch from Trupanion but wasn't sure which plan was the best for us. Carla helped me and she was so helpful. She explained everything so well and I felt absolutely zero pressure from her. She worked with my budget and broke things down super clearly so I could understand. So happy we decided to switch - Fetch offers more coverage and is way cheaper than Trupanion!
Insurer: Fetch Canada
By: Emily
Good customer service is important!
I was extremely happy after being able to purchase my new policy within minutes of having one far too many bad experiences with my previous insurance provider with whom I've always had to spend hours on hold just contact them for a simple issue like needing a quote, sonnet's online quotes were quick and easy and my previous insurance provider took forever for that too but the best part was that within minutes I was saving $37 a month. Thank you Sonnet!
Insurer: Sonnet
By: Ian Bulpit
Great customer service
Spoke with Joshua Sabado on the phone about a new policy. He was very clear and knew his information. He responded very quickly to emails asking for further information. Great job
Insurer: Fetch Canada
By: Kim
Well done.
Knowledgable and helpful agent on the phone. Answered questions and concerns.
Insurer: Nationwide
By: customer
DON’T waste your money!
Raised their prices again & never reimbursed me. They sent back the claims stating they needed more info from the vet. The vet provided the info and so did yet they never responded or paid.
Insurer: Healthy Paws
By: Chizelle Gates
Great customer service
Great customer service. Always friendly people on the phone available to update you on your claim or answer questions.
Insurer: Pumpkin
By: Wanda
Pleasant customer service experience
Agent was helpful, quick, and clear.
Insurer: Nationwide
By: customer