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Pet parents across the U.S. and Canada have left over 216,984 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Bait and switch
First policy renewal and the premium doubled!! No claims at time of renewal. Bait and switch tactic which will now cause issues when I change back to our previous insurance since they will be new pets instead of having a history on the policy. And because I had a claim (just after the policy renewal) now that will be a preexisting condition on any new policy and won’t be covered in future. Really got screwed over with long lasting repercussions.
Insurer: Embrace
By: Georgia
Always very prompt with processing…
Always very prompt with processing claims . They keep in touch with notifications as to what’s going on .
Insurer: Pumpkin
By: MICHELINE ROSS
House insurance
It was prompt and very helpful.
Insurer: Sonnet
By: Brent Porteous
Submitting a claim for my pet is an…
Submitting a claim for my pet is an easy experience with Embrace and I highly recommend this company for pet insurance!
Insurer: Embrace
By: Karen Kelly
Easy and Fast
First time using insurance with my new puppies. It was easy to submit the claim and they responded fast and send back the money. The only thing was the pre pay fecal testing., because it wasn’t done yet, even that I already pay for it, they couldn’t reimburse me that until it’s done . I have to ask for a new invoice and submit the claim again. I had to call because I didn’t understand and the lady who answer was nice and clear
Surprised about non coverage for what is a definite health issue needing professional care
Well I have to admit the expression of anal glands not being covered by Pippa’s health insurance was an unhappy surprise to me as surely it is indeed a health issue . I don’t quite get the “ wellness “ coverage issue either for if an animal was “ well” why would we be visiting a vet in the first place and needing to claim reimbursement for that particular issue. I know you have your policies and criteria.. but it does seem a little odd to me …
Insurer: Embrace
By: Jeannette Allan
Quick Claims!
Claims are easy to file, and payouts are quick. After my dog broke his paw, Pumpkin was there making sure we weren’t paying crazy amounts of money before the holidays.
Insurer: Pumpkin
By: RE
Easy claim filing and prompt payments!
The ease of filing a claim and the promptness of payment make Pumpkin the best by far.
Insurer: Pumpkin
By: Geri Lynn Mirabal
This is the worst pet insurance
This is the worst pet insurance, I have never made a claim and my insurance just continued to increase. when I asked why they said age which is understandable, they also said because of the amount of other boxers were making claims. I dont see how my dog who is healthy should be charged for dogs that are not. I would even understand if it was a slight increase but an increase of 93 dollars. This is a total money grab company. whish I could give negative stars.
Insurer: ASPCA
By: John Belmonte