223,546+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,546 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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What happened to through payroll
What happened to through payroll It requested my credit card
Insurer: Nationwide
By: JEMcA
Horrible experience not just once but twice
MetLife pet insurance is a scam. I first had them in march of 2024 and filed my first claim taking my dog to check for ear infection but got denied because in Feb 2023 when spayed vet checked ears and needed cleaning wasn’t treated for infection in Feb but because had vet checked ears that was considered pre existing issue. I canceled policy however in August I signed back up . In April 2025 I took dog in the have ears checked and no infection just gave wash for ears but guess what it got denied saying pre existing condition dates back to 2024. I will never do business with MetLife and I suggest to anyone find another provider who cares and doesn’t deny for something that wasn’t diagnosed and then to deny a year later saying pre existing. Dogs get things like humans do we get ear infections etc but we don’t get denied by our insurance for something that wasn’t diagnosed a year ago as pre existing. Beware as I spoke to both representative and manager who told me I had to go through this appeal process and have my vet also write something. They are not helpful and manager I spoke to Dianna shouldn’t be a manager. I’m going with another provider who will care about my dog and the fact that I pay my bill monthly. Companies like met life shouldn’t be in pet insurance
Insurer: MetLife
By: Sharon
Easy to understand options and prices
Easy to understand options and prices
Insurer: Nationwide
By: customer
Prompt claim service
I'm not to techie, so I sometimes struggle to get my claim information to you. But you are prompt with you replies and keep me informed along the way. Thank you
Insurer: Embrace
By: Kathy Wade
Fetch is great!
Fetch has an excellent app and then entire process is super intuitive! Thanks so much. Jackson
Insurer: Fetch
By: Jackson
slow start but all is good now
Embrace was a little slow in getting my claim process started, but once we worked out the paperwork, they have been very forthcoming about paying me back for my dogs medical costs. I would sign up with them again based on my experience with them
Insurer: Embrace
By: Scott Silver
Sick puppies? Fetch will help ☺️
Having two dogs sick at the same time was very stressful but knowing we had Fetch insurance helped relieve some of that stress. Submitting claims was very fast and easy and they were very prompt with payment. Thank you so much!!
Insurer: Fetch
By: Katherine Rhoades
The associate who took helped me…
The associate who took helped me reenroll was fantastic. He was able to asnwer all my questions and was so kind and friendly and willing to help. Would 100% recommend others to Nationwide for their pet insurance needs
Insurer: Nationwide
By: customer
Pets Best is the best!
They always help make a trying time more bearable. With a quick review process, great communication, and clear explanation of determination.
Insurer: Pets Best
By: Michael
I cannot endorse Embrace Pet Insurance…
I cannot endorse Embrace Pet Insurance unless you enroll your pet immediately after birth. Any health issues your pet had before enrollment are considered pre-existing conditions. For instance, my dog had an ear infection a few years ago, so any future ear-related issues aren't covered. He also had diarrhea once, which counts as a pre-existing condition. Additionally, he needed to have a tooth extracted, meaning dental work is not covered. Two years ago, my dog exhibited signs of a potential seizure before I had pet insurance, but he was never officially diagnosed, so it was never confirmed. Fast forward to now, my dog experienced multiple seizures one night, and it required an emergency vet visit. When I submitted a claim, it was denied due to pre-existing conditions, meaning the ER visit and any necessary future medications will not be covered. I understand their perspective, although I disagree with it. I wish it had been clearly communicated when I signed up that his policy would essentially provide no coverage. Had I known, I would not have purchased the policy at that time. I feel deceived and betrayed. I cannot recommend Embrace Pet Insurance because, when I needed them, they were not there for me.
Insurer: Embrace
By: John Ascher