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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Prompt payment is appreciated
Prompt payment is appreciated. This company is one of the rare ones not to have an age limit on insuring pets, my dog is 12 yrs old, the age when things typically go south health wise
Insurer: Healthy Paws
By: Maria A
Nadine was so patient and helpful
Nadine was so patient and helpful . She answered all my policy questions and educated me on my 2 new policies. I’m very impressed with FETCH .
Insurer: Fetch
By: DS
Easy to sign up for and great experience
Easy to sign up for and great experience
Insurer: MetLife
By: Christina Radtke
The claim process is easy and great customer service
The claim process is easy. I've had to speak to someone a couple of times, but both times the agent was very helpful and knowledgeable.
Insurer: MetLife
By: Julie Bedwell
Tries to deny claims
They're an insurance company that does everything they can to deny a claim. Did you bring your pet to the vet after noticing strange behaviors and symptoms? Well according to them, that's just a "routine checkup" that doesn't qualify for insurance, even if your pet is prescribed medicines and/or a diet.
Insurer: Embrace
By: Steven Li
Absolutely horrible company
Absolutely horrible company! I am stopping payment thru my credit card company as I am locked out of their website, can't upload claims, when I did upload one a few months ago, they are denied and no one ever answers the phone. Their website has been down for over a month. Horrendous.
Insurer: Pets Best
By: melissa
Easy to navigate
Easy to navigate
Insurer: MetLife
By: Beatris Ther Hacopian
Great experience
Great experience. User friendly & not complicated. thanks
Insurer: MetLife
By: customer
Great service and answered all of my…
Great service and answered all of my questions !! Third time I have used Nationwide….like that they cover preventative care ! 😊👍
Insurer: Nationwide
By: Kate
the best pet insurance bar none
Easy to file online for claims. Very quick processing. money transferred through zelle.
Insurer: MetLife
By: Marco