208,287+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,287 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Quick, Easy Claim Process
My dog was previously with 24 Pet Watch for 8 years and recently switched over to Hartville. Our experience so far has been great. Yes, my premium increased quite a bit as I've seen others comment on in their reviews, but my dog has some chronic health issues, so the annual policy limit is still very much worth the premium increase since her health issues are pretty unpredictable. Submitting a claim is super easy, and my experience has been that processing time has been right around a week, and the direct deposit for reimbursement is very smooth. I'm very thankful for that!
Insurer: Hartville
By: Melissa
Very Easy Process
"All I did was submit the bill/progress note in the app. Very easy. In the past, other coverage I had - it was too complicated. This was great. Turn around time for payment was excellent."
All of my questions were answered and…
All of my questions were answered and it was explained to me on how the policy worked
Insurer: Embrace
By: Robert
Highly recommend …
Healthy Paws has been invaluable in my boy’s cancer journey. The claims are processed and paid within 2-3 days. Highly recommend.
Insurer: Healthy Paws
By: Marina B
I am very grateful
I am very grateful. It’s been a very stressful time dealing with the unexpected health issues with my pup. And I am so impressed at how easy and straightforward this process was. After a crazy expensive unplanned situation, getting great support and reimbursement right away was so appreciated. I’m sharing your praises everywhere!
Insurer: Healthy Paws
By: Lauren Spagnola-Robins
Embrace pet insurance was fine until…
Embrace pet insurance was fine until the last two years. We only made 2 claims for our yellow lab who is 12 years old. ($450, $1001). We expected that his insurance would increase but the amount is incredible. $550 a month. Now, it might be that I contacted the BBB last year when it increased from approximately $225 to $400. -I was able to reduce it to $342 but gave up the percentage of reimbursement and the lifetime amount.- This year it increased to $550 a month. My dog is dying from splenic tumor and a mass tumor that is slowly bleeding his life away. To operate would be $7000-$8000 and no guarantee he would survive. It was a hard choice but we chose palliative care and to keep him as comfortable as possible. However, an increase to $550 a month would cost us $6,600 yearly. The hypocrisy of this insurance Co and probably others, is definitely a form of usury. I will be contact the CFPB- even though it is a shadow of its former self
Insurer: Embrace
By: Craig Lutes
Rep was very helpful
Rep was very helpful
Insurer: Nationwide
By: customer
Doesn’t cover ANYTHING
My cat had emergency surgery. I submitted a claim and they said it was pre-existing. I went back to the vet and they gave their notes listing why the surgery was definitely not for a pre-existing condition. It was for a foreign body exploratory abdominal. MetLife denied the appeal! I was told my only other option was paying $85 PER HOUR for a third party review of the claim. This insurance is TERRIBLE!!! DO NOT GET THIS INSURANCE ! It is a scam, I got this insurance so I could be with a peace of mind and get my pet the surgical care he needed. I was told by the vet that night that he could die without this surgery. I have no idea what I’m paying for at this point if it doesn’t cover ANYTHING during times of emergency.
Insurer: MetLife
By: Olivia
I can't say enough great things about…
I can't say enough great things about Healthy Paws we have had and still to this day with claims exceeding over 220+ probably exceeds $80.000.00 and never had a dispute over a claim. Our girl has torn both ACLS gingivitis cancer,removal of a portion of her lung plus assortment of other issues and many prescription to treat numerous issues UTIs etc,Thank You Healthy Paws
Insurer: Healthy Paws
By: Larry Peltier
Excellent pet insurance
I love that I get to choose what I want my monthly payment to be and my deductible and my max per year. Spot has always paid for my pups medical bills and it has been a lifesaver.
Insurer: Spot
By: Jennifer