154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,400 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,347 reviews

4.9
Healthy Paws

10,809 reviews

4.9
Fetch

27,512 reviews

4.9
Pets Best

14,179 reviews

4.9
Trupanion

63,031 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

December 04, 2024

I've had this insurance for 3 years now…

I've had this insurance for 3 years now and have not submitted claims until recently. Wish I had been more diligent! We now have 1 fur baby and I've used it for his wellness exam and was reimbursed the 90% of the total amount. That was amazing. Recently had dental surgery due to an abscess - I am waiting on the approval for the amount it will cover. So far the company has been very easy to work with.

Insurer: Embrace

By: Bonnie Kitchen

December 04, 2024

Great

So far, this has been really beneficial for my dog! The app is easy to use & its easy to submit a claim. The only downsides are, 1. They didn't tell me that I had to submit a years worth of vet info into the portal or online when we initially get the policy. I had submitted for a claim when we purchased Simparica Trio & it was stating it needed more information, but wasn't listing what was needed. I highly suggest for them to make an update on that process. 2. It takes a long time for them to process claims. I submitted my most recent claim on 11/2/24 and we just received the approval yesterday 12-3-24 & it will take an addtl 2-3 business days for the payment to post to our bank account. But I have not been denied for any claims. We purchased this over the phone & customer service was amazing. I've even had to call in a couple times and the customer srevice both other times were amazing as well, US based customer service too! My husband is a first responder and they give discounts which is also a plus. Overall, I would purchase this again for my dog, but they definitely have a little tweaking to do.

Insurer: MetLife

Veterinarian: DeSoto Animal Clinic

By: Allison

Useful
Latest 1 comments
Posted: | By: Paro

I am so glad the Nevada Humane Society told us about MetLife Pet Insurance when we adopted our cat. This is excellent. Within the very first month I had to get my cat surgery for his teeth, and they reimbursed quite a lot. I was hardly expecting anything. This was my first month after all. But the claims filing was quick, and they reimbursed me very quickly. The options for receiving the reimbursement were quick and through. I filed my claim on Nov 27. I was notified about the reimbursement by Dec 9. I am so glad I got this insurance. My benefits were clearly explained, and I am very satisfied. Thanks to this, I will be able to take good care of my cat.

December 04, 2024

Awesome coverage

What a great provider

Insurer: Pets Best

By: Angel

Useful
December 04, 2024

Worst insurance

Not only did not pay for promised vaccines but also declined coverage for my friends’ stating ‘historic issue’. Which pet has never had illness before signing up for your crappy policy?

Insurer: Pets Best

Veterinarian: Lawndale Veterinary Hospital

By: Randy

Useful
December 04, 2024

Trusted Insurer

I want to recommend Healthy Paws to any pet owner interested in Pet Insurance. We have had Healthy Paws coverage on two of our dogs over the last 10 years. Our first was our Greyhound (Thunder) who was diagnosed with Osteosarcoma at the age of 9. We fought the cancer through our state university veterinary school and our Healthy Paws coverage helped us extend Thunders life for almost a year. A few years later we adopted our Dash from a local dog shelter and have had him from a pup for the last seven years. Last August he was diagnosed with Lymphoma and has been undergoing a regimen of Chemo for the last 8 weeks. Without our Healthy Paws coverage, we would not be able to afford this treatment. I would have preferred to not have to take advantage of this coverage, but it is an absolute blessing when the unexpected illness strikes your best friend. The Healthy paws rates are reasonable, and their coverage is fast and fair.

Insurer: Healthy Paws

Veterinarian: BluePearl Pet Hospital

By: Robert

Useful
Verified December 04, 2024

Easy claim process

I called to clarify coverage and the representative I spoke to was very helpful and informative. Filing a claim on the app was easy and hassle free. I like that Fetch also keeps you posted on the status of your claim.

Insurer: Fetch

By: Kristine

Verified December 04, 2024

Easy claim process

I called to clarify coverage and the representative I spoke to was very helpful and informative. Filing a claim on the app was easy and hassle free. I like that Fetch also keeps you posted on the status of your claim.

Insurer: Fetch

By: Kristine

Verified December 04, 2024

Easy claim process

I called to clarify coverage and the representative I spoke to was very helpful and informative. Filing a claim on the app was easy and hassle free. I like that Fetch also keeps you posted on the status of your claim.

Insurer: Fetch

By: Kristine

Verified December 04, 2024

Easy claim process

I called to clarify coverage and the representative I spoke to was very helpful and informative. Filing a claim on the app was easy and hassle free. I like that Fetch also keeps you posted on the status of your claim.

Insurer: Fetch

By: Kristine

Verified December 04, 2024

Easy claim process

I called to clarify coverage and the representative I spoke to was very helpful and informative. Filing a claim on the app was easy and hassle free. I like that Fetch also keeps you posted on the status of your claim.

Insurer: Fetch

By: Kristine

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