217,074+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,074 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very easy and short process to get…
Very easy and short process to get quote and sign up. Very convenient. Great customer service as well.
Insurer: Sonnet
By: Ena.S
Wellness coverage…
My wellness claims were processed very quickly. The wellness coverage really pays for itself and is well worth it!
Insurer: Fetch
By: Jennifer
She was an angel person
She was an angel person! Efficient, compassionate...just lovely!
Insurer: Fetch
By: Ella Bridge
Pets Best is AWESOME
Pets Best is AWESOME! It has paid for its self over & over! They email within the hour, after I submit a claim, that they've received it. Takes a couple of weeks & the money goes into my bank account!
Insurer: Pets Best
By: Lori Scott
Excellent experience with Sonnet
Sonnet has a top notch online platform that is informative and easy for the consumer to work with. Staff are knowledgeable and courteous. Sonnet is much easy to work with than other old-school insurance companies.
Insurer: Sonnet
By: Robert H
Good Experience with Pumpkin
I am very satisfied with my Pumpkin Insurance experience. They kept me informed along the way when they received my claim and when my claim was completed. The processing of my claim was done in a timely manner.
Insurer: Pumpkin
By: BARBARA A SMITH
VERY POOR CANCELLATION OPTIONS
I was assured this policy would NOT auto-renew by the MO Humane Society. It did auto-renew. I emailed them to have it cancelled. No response. Two days later I FINALLY found a phone # to call as you CANNOT CANCEL ONLINE. After being sales-pitched nearly to death, the rep finally cancelled the plan, but not back to the date I emailed. Will see how soon my partial refund is given.
Insurer: Fetch
By: Margaret
I am new to this insurance
I am new to this insurance, but so far I am satisfied with their promptness to a claim.
Insurer: Embrace
By: Jimmy Wallace
Good Customer Service
I had to call to get back into the system again but the representative was quick to assist and provided me with a better phone number to call for future problems.
Insurer: Embrace
By: Connie Lotfi
I have been denied coverage for my…
I have been denied coverage for my ninemonth old golden retriever because in August she had Giardia, which caused diarrhea, and she was treated for that. Then in October, she had diarrhea again and it was because of a food allergy. She was treated for that, and we have solved the problem. The reason they give for not covering this is that they claim her diarrhea is a pre-existing condition. I don’t understand how this is a pre-existing condition when it is too completely different situations. I also submitted a claim for conjunctivitis which was cured, and there has been absolutely no response to that. The claim was submitted in October. I am very unhappy with this insurance. Please don’t tell me to call the number because I have spent hours on the phone with that number to no avail
Insurer: ASPCA
By: Judy handley