217,074+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,074 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very helpful
Representative was very patient and helpful
Insurer: Sonnet
By: Kelly Howell
Our dog Ravioli became critically ill…
Our dog Ravioli became critically ill in June and has been battling her illness for six months-She has been close to death many times. Without Pet’s Best and Tufts, she would not be here today. Having Pet’s Best has allowed us to give her the best care possible, so she could have the best chance to recover. I am happy to say, that after all this time, and many sleepless nights, she is recovering. I am forever grateful to Tufts and Pet’s Best for allowing us to give her the chance she deserved to heal. We aren’t quite out of the woods yet, but if we remain stable for another two weeks, they consider her cured, which is truly a miracle!
Insurer: Pets Best
By: Kimberly Barry
THE WORSE PET INSURANCE COMPANY.
THE WORSE PET INSURANCE COMPANY. RAISED PREMIUM WITHOUT REASON. JUST ANOTHER MONEY EATING TAKING ADVANTAGE HEALTH COMPANY IN AMERICA. DO NOT GET EMBRACE. MY PET IS MORE THAN HEALTHY AND HER PREMIUM HAS GONE UP ASTRONOMICALLY. MY OTHER DOG WHICH IS INSURED WITH ---HEALTHY PAWS--- (HIGHLY RECOMMEND THAT ONE ) HAS HAD SO MANY ISSUES, NOT ONLY SHE HAS HAD SO MANY HEALTH PROBLEMS, BUT ALL THE INVOICES ARE COVERED NO QUESTIONS ASKED. NEGATIVE STARS FOR EMBRACE. YOU SUCK, YOU TAKE ADVANTAGE OF THE PEOPLE. AND YOU KNOW IT.
Insurer: Embrace
By: Andrea Rueda Live
Good service
Good service? Friendly customer Care agent
Insurer: Sonnet
By: Avery Katzeley
This company is so much easier and…
This company is so much easier and nicer to deal with. After having my last insurance deny me paying for the wellness visit costs that I paid the insurance for for a whole year, I love this company.
Insurer: Pets Best
By: Anita Tillotson
Prompt courteous helpfl
Better, cheaper than the alternative
Insurer: Sonnet
By: Rick
Never again
i I just got an email stating I owe 51.49 and they were sending me to collections. This is the first I hear of owing anything to sonnet but I can pay it. Why send an email stating that I'm being sent to collections when I was never made aware of this amount and they wouldn't renew my policy so I had to go somewhere else which is also cheaper. Worst customer service ever and they do not care they just care about the money
Insurer: Sonnet
By: Katia Gagnon
very happy with the quick turn around…
very happy with the quick turn around with my claims
Insurer: Embrace
By: Kelly Pelfrey
WHAT A RELIEF!
Mark, the agent knew his products and services. Explained it well so I could understand it. VERY patient and personable.
Insurer: Sonnet
By: JM