220,075+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 220,075 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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We really like Pets Best
We really like Pets Best - our dog is almost 5 and we've had her insured through them since she was about 6 months old. The only time they have ever turned down a claim is because I forgot to include a receipt showing we'd paid! The peace of mind knowing that we can take our problematic doodle to the vet when needed and not worry about the cost is worth the monthly fee we pay.
Insurer: Pets Best
By: Heather Broxson
Very easy to file a claim and payment…
Very easy to file a claim and payment was issued immediately to Care Credit. Love the convenience
Insurer: Pets Best
By: Carmen Rotz
Lola and CJ
I had issues submitting my first claims for my fur babies, but after finding out what a full medical report was, I never had any issues after that. This insurance has been so awesome to have. I no longer have to worry about taking my babies to the vet and stressing about what its going to cost or trying to negotiate what should be done and what I can't afford to do. I know my babies will get the care they need to live a long and happy life. Thank you Spot!
Insurer: Spot
By: KAT
Easy to fill out
Easy to fill out, always quick to respond.
Insurer: Embrace
By: Flo
Just had a very positive experience…
Just had a very positive experience with Amanda and Anna regarding our initial setup and use of the claims procedure. Very helpful and kind. Helped process the claim and initial medical records. Thank you again. Chuck Riley
Insurer: Prudent Pet
By: Chuck Riley
Great customer service
Great customer service! Truly caring people that are on the other side of the call. They advised me of how the insurance works and they were quick to reimburse my claim. I like this insurance company so much I got my friends and sister to join them as well.
Insurer: Spot
By: Katharina Diaz
Excellent Customer Service
Interaction with the Embrace rep was excellent. After shopping several other insurance companies I got the best explanation of benefits from Embrace. Also it was the only company that offered additional discount to military vets.
Insurer: Embrace
By: Marc
We've been using Trupanion for 12…
We've been using Trupanion for 12 years. So far every time we've submitted a claim it was reviewed quickly and approved. It's been well worth it
Insurer: Trupanion
By: Tonya Silva
Bravo Kionna
Hello. I have to sent kudos to Kionna, the customer service Lady I dealt with on the phone this morning. Well spoken, informative, polite, and seemed genuinely interested in helping me out. I was looking for information on starting a claim, and, never having done this before I had a bunch of questions. I'm sure she has dealt with confused old farts before, but she was patient, and explained my options thoroughly. She was a true pleasure to deal with, and having had a background in sales and call center training, She hit all the right notes walking me through your procedures. Please pass along my sincere thanks to her, and be sure to reward her as a great representative for your company. Regards John Jackson policy # 742830785
Insurer: Sonnet
By: jay
On November 1st
On November 1st, I took my cat to Urgent Care and I had inquired about Spot insurance that day. I was informed there would be a $500 deductible and it was $50 a month, so I agreed. For the next month and a half, I was taking my cat to the vet and was communication with Spot. They told me to submit the claims and that I should be expecting payment reimbursements soon. My cat unfortunately had to be put down, and I had to close out with Spot, and they reassured me that I can continue to submit the claims for reimbursement. A month goes by and I receive nothing, so I called them. They then told me that because my cat was taken to the hospital for coughing before I signed up with Spot that they would not cover anything. First off, I signed up the day of, not after.. second, I was not made aware of that policy and had I known, I would have been much more diligent in where I would have taken him. So instead of them doing their job, they did not communicate that part of the policy to me, took my money and I ended up with nothing.
Insurer: Spot
By: Dang ol B Dawg