223,601+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,601 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Ashley is very professional
Ashley is very professional, knowledgeable, friendly, caring and attentive.
Insurer: Prudent Pet
By: mommygmail.com
Excellent customer service.
The customer service tep wasSO helpful and friendly, and communicated a love for pets and a desire to help.
Insurer: Nationwide
By: Judy Nolen
"Preexisting condition"
I adopted my latest shelter dog in August 2024, needless to say she was a mess and the vet noted she would benefit for some anti-anxiety meds as needed to settle her, due to her trauma of long distance transport (24 hours in a crate). This was in September 2024 After some behavior training that was working along with the first "short term" antianxiety, the vet advised switching her to long term therapy, this was October, same month that I applied for insurance which occured AFTER the insurance kicked in. Now because she had the short-term therapy as needed (the firs med is only given as needed) first, to get her settled in, the long-term therapy is now considered a "preexisting" condition. Wow, Nationwide, seems a bit slight of hand to me and quite frankly, considering it is 10.00 a month that you will not reimburse, tells me all I need to know about how much you "care". I will be dropping you ASAP. Apparently Nation wide is NOT on your side.
Insurer: Nationwide
By: SWD
New Policies
I bought two policies from Rebecca today. She was completely knowledgeable, efficient, and quite pleasant to deal with. A 5 star effort.
Insurer: Prudent Pet
By: Douglas Gibble
My contact
My contact, Rebecca was the best; very knowledgeable and efficient while being entirely pleasant to deal with. A 5 star effort.
Insurer: Prudent Pet
By: Douglas Gibble
Simple and affordable
Fast, easy and affordable pet insurance for my guinea pig. Definitely a nice experience.
Insurer: Nationwide
By: Joel Vargas
Great Insurance
We have had a good experience with Healthy Paws. While the rates have continued to increase, I am not sure that isn't the case with all pet insurance. They have paid all claims very timely, usually within 2-3 days of submission. There have been no issues with getting claims submitted or getting them paid.
Insurer: Healthy Paws
By: Russ Myers
Claim approval getting better
In the beginning it took way too long to process claims meaning weeks and no response. However, the last two claims I submitted were reviewed and approved in 3-4 days. Quick and concise I just turned in the notes for the first claim as there were none and they processed it.
Insurer: MetLife
By: Stacie
Look Elsewhere To Insure Your Furry Friend
I received a letter cancelling my 9 1/2 yoa rottweiller’s insurance after being a customer through 2 dogs over 19 years. The letter stated that they were no longer going to be insuring dogs in my state because of the rising costs for healthcare of dogs in the state. This has been found to be an outright lie after speaking with friends that I referred to Nationwide. I also attempted to insure a made-up puppy to see if it would be accepted for insurance - it was. During the life of my dog’s coverage before cancellation the premium rose over several hundred percent. Nationwide was able to stay in the black cash flow. Attempts to secure comparable insurance on a 9-1/2 year old dog with pre-existing conditions is totally impossible.
Insurer: Nationwide
By: Don Ternes
LIFE SAVER
"When I first got my precious Pomeranian baby, Presleigh, I reviewed and researched SO many pet insurance companies. Out of all of the calls and questions I had, Pets Best's team was the most genuine and helpful. Thanks to their amazing coverage options, timely claims process, and turn around for reimbursement, I've been able to save my fur baby's life twice due to her autoimmune condition. Pet's Best is TRULY a blessing to our family. "