223,601+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,601 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Sharla was great such a good help…
Sharla was great such a good help because of her I picked Pumpkin insurance !!!💗🐶
Insurer: Pumpkin
By: customerDonna Pa I. I
The Best Pet Insurance Company
Pet’s Best Insurance is absolutely top notch from customer service to payments when submitted. Thank you Pets Best!!!
Prices are descent and it wasn’t hardprice
Prices are descent and it wasn’t hard, let’s see a vet and see how it works now:/
Insurer: Nationwide
By: Venus
I have a problem
I have a problem. I can't log in to my account. And I still haven't received the card in my mail.
Insurer: Nationwide
By: customer
Filing Claims With Them is Like Herding Cats
Pets Best wants certain documentation in a certain way. Failure to provide it EXACTLY as the want it causes claim rejection. Yet their rejection comes without specific comments on how to correct whatever error they came up with. You get a list of possible things. Around and around it goes, weeks and weeks pass, email after email after email. Phone calls don't even resolve it. Finally, if you're lucky, you correctly guess what they want and eventually they process your claim. They eventually honor their contract but by then you've spent all your emotional capital. It's almost like a corporate strategy, but I'm sure no honest business would do such a thing.
Thankful
Very smooth process to file a claim and receive reimbursement in a timely fashion. I am so grateful Pets Best accommodated and supported us during such a stressful time with my cat's surgery.
Excellent customer service
Excellent customer service. Very caring and compassionate asking about my little girl. Claim processing easy to navigate and claims were paid quickly.
Insurer: Embrace
By: Patrice Kreitler
I canceled my auto insurance with…
I canceled my auto insurance with Sonnet over a month ago, and they told me I would receive a refund of around $630. It’s been over 5 weeks, and I still haven’t received anything. I called to follow up, and they said there was a "system issue" and that I had to wait for an email. Another week has passed, and still no update and no refund. No one is responding or helping. This has been a very frustrating experience. I expected better service and accountability. Very bad insurance company – would not recommend.
Insurer: Sonnet
By: amir ramezani
No one ever call me back
No one ever call me back ! I had an issue with my polices and no one call me to help with my issue ! I had a pet Keith nationwide for 7 years and I thought I would be treated better! The sales rep never called me back to explain to me what happen with my polices ! Once I sign up I can't get a call back to explain to me why he mis quoted me on my polices ! Once my money clear I can't get in touch with him or anyone who can answer My questions! Please have someone email me back and help me with my issue! I can explain more when they do!
Insurer: Nationwide
By: Ken williams
We are New with your company Prompt professional service and we've…
Prompt professional service and we've got an appointment tomorrow. Your company is reputable and we're glad we can count on you for our pet lui's needs.
Insurer: Nationwide
By: Anthony Contey