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Easy claim process
I called to clarify coverage and the representative I spoke to was very helpful and informative. Filing a claim on the app was easy and hassle free. I like that Fetch also keeps you posted on the status of your claim.
Insurer: Fetch
By: Kristine
Easy claim process
I called to clarify coverage and the representative I spoke to was very helpful and informative. Filing a claim on the app was easy and hassle free. I like that Fetch also keeps you posted on the status of your claim.
Insurer: Fetch
By: Kristine
Easy claim process
I called to clarify coverage and the representative I spoke to was very helpful and informative. Filing a claim on the app was easy and hassle free. I like that Fetch also keeps you posted on the status of your claim.
Insurer: Fetch
By: Kristine
Easy claim process
I called to clarify coverage and the representative I spoke to was very helpful and informative. Filing a claim on the app was easy and hassle free. I like that Fetch also keeps you posted on the status of your claim.
Insurer: Fetch
By: Kristine
Sheela
Sheela , my Senior Australian Shepherd, of 8 years old, tore her ACL this past Oct. It was going to require surgery, not just surgery but an surgery requiring an Orthopedic type surgery performed. Cost $3,800 , for pkg to repair my dogs ACL. But also , follow ups & meds. Without insurance I would be in a Bind for money to cover the costs. Embrace came through for me & mostly for my dog.
Insurer: Embrace
By: Edward Laurendine
Ease of claim filing
Portal is very user friendly. Quick response time on claims.
Insurer: Embrace
By: Erika
Deceptive billing practices
Been with you for several years, and been very happy, until now. I never received a renewal email notice this year, nor did I receive notice the day before I was billed. Seems convenient, seeing as my premium had a 200% increase. And because I didn't notice it until the day I was billed, and you were closed , I had to wait until the next day to cancel. And then I was charged 15 dollars for those 2 days. You don't allow cancelation through the website. So, you should have 24 hour coverage, so when someone gets blind sided, they can take action immediately. I feel it is deceptive billing practices, and that is how I am going to address it to the BBB. I have had the same email address since joining, and it wasn't in my junk mail. I am sure I am not the only one who has been surprised.
Insurer: Embrace
By: terry L
Customer Service is Key
So far this company has been very smooth to deal with. My questions are always answered by kind representatives. In addition submitting claims are so very simple & paid out within a VERY reasonable time frame. Thank you to everyone @ Embrace Pet Insurance
Insurer: Embrace
By: Joy Kisselburg
Great experience
Amanda was really great, she was super efficient and helpful, also very understanding on my situation regarding changing ownership of my account. She was very kind and id definitely like to work with her again in the future if any further help is needed with my account.
Insurer: Fetch Canada
By: lydia Jackson
Great experience
Amanda was really great, she was super efficient and helpful, also very understanding on my situation regarding changing ownership of my account. She was very kind and id definitely like to work with her again in the future if any further help is needed with my account.
Insurer: Fetch Canada
By: lydia Jackson