223,601+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,601 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Bait and Switch on premiums with Embrace
The first year I signed up for Embrace for our 7-year old Maltese, our premiums were $93/month for unlimited annual and lifetime coverage, with a $500 annual deductible and 90% coverage. When it came time to renew for year two, I was notified that my premiums would go up 52% to $141/month for the same coverage. I had to significantly cut our coverage to reduce our policy back to the same $93/month. This felt like a big bait and switch, but we already invested a year in this plan so we opted to continue at the lower coverage level. The customer service agents are friendly and helpful but the company seems set up to provide increasingly fewer benefits for more money over time.
Insurer: Embrace
By: Stephanie
Horrible. Deny claims.
Horrible. Accepted us under insurance and then conveniently wouldn't cover claims because of “pre-existing conditions…” despite being undiagnosed for anything. It would have been nice if they told us this before we paid a large sum of money for multiple months. We recieved 0$ despite clearly meeting our deductible… and oh by the way, all the money we spent on those bills did not EVEN count for the deductible… Anyone having these issues just go to AKC as they are only pet insurance that’ll cover “pre-existing” conditions. This also applies to “pre-existing” conditions that are UNDIAGNOSED. DON’T WASTE YOUR MONEY!!!!!
Insurer: ASPCA
By: Kaitlyn D
I don’t usually leave reviews
I don’t usually leave reviews, but I felt the need to this time because Spot Pet Insurance has been incredible. I’ve had several other pet insurance plans, and there’s just no comparison. Their customer service is excellent, and the turnaround time on claims has never taken more than two days, whereas I’ve waited up to six months with other companies. I have nothing negative to say and I truly hope to continue using them as long as I have my pets.
Insurer: Spot
By: Camille Gil
Ease of submitting claim was amazing
Ease of submitting claim was amazing. Once processed the deposit was in account.
Insurer: Prudent Pet
By: gaksanamoviscom.net
Love their customer service
Love there customer service
Insurer: Embrace
By: Kahleia KdubComics
Our oldest baby had to have surgery
Our oldest baby had to have surgery. It was super simple to file the claim and check arrived within a few days of claim. Super easy and hassle free!
Insurer: Prudent Pet
By: Lindsay Saunders
User friendly
User friendly, organized, responsive, quick turnaround
Insurer: Fetch
By: Tonya
All my claims have been processed…
All my claims have been processed within 2 business days and the process itself is super easy! Thank you!
Insurer: MetLife
By: Tiffany Kinnamon
I will want to speak to an agent in the…
I will want to speak to an agent in the evenings
Insurer: Sonnet
By: Lillyanne Busto