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Pet parents across the U.S. and Canada have left over 220,866 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Not worth having this insurance
I am disappointed with Trupanion’s per-incident deductible structure, as it does not feel cost-effective in many situations. For example, on a claim totaling $1,100 with 90% coverage, having to first meet a $500 deductible significantly reduces the overall benefit of carrying insurance—especially when portions of the invoice are not eligible for reimbursement. Additionally, I was surprised to learn that Trupanion does not cover dental cleanings. Dental care is an essential component of a pet’s overall health, and these procedures are often costly and require anesthesia, making them more than routine preventative care. Given the number of exclusions and limitations in coverage, I am reevaluating whether this policy continues to meet my needs and expectations.
Insurer: Trupanion
By: Enid
Run from this company.
This time and all the times, you need much time and patience for every single claim, and to make the corrections for the endless mistakes they make. Most frustrating is the “new” system which is numerous years old and has nothing but issues.
Insurer: Trupanion
By: Laura
Well Worth It
We have two dogs that we rescued as puppies. We've always had PetsBest since we adopted them. Our oldest has allergies and PetsBest has always paid for her flareups and for her immunotherapy. We've been very happy knowing we can make sure our dogs are always getting the care and coverage they need. We will continue to use PetsBest as long as we have doggy children.
Insurer: Pets Best
By: Mike Smith
Stephany Was very professional and…
Stephany Was very professional and knowledgeable.
Insurer: Prudent Pet
By: kmmgmail.com
Easy, supportive and quick!
Help to clarify some questions I had by phone was very good. Using the app to submit claims has been very easy and reimbursed services were deposited quickly after I set that up. Thank you!
Insurer: MetLife
By: Kris
The coverage is reasonably priced
The coverage is reasonably priced - has great Vet reviews and was an easy process on lline
Insurer: Pumpkin
By: Jocelyn
Easy steps to subscribe and plan details
Easy steps to subscribe and plan details
Insurer: MetLife
By: Tripat Singh
My pet insurance quote took 2 minutes…
My pet insurance quote took 2 minutes to generate, and the options provided were easy to understand. Much appreciated.
Insurer: MetLife
By: Kate Brosious
Never Disappointed
I have a newly adopted, senior dog and just submitted my first claim for him. It was a scary situation where he had to be seen at an ER vet on a Sunday. He was not doing well at all but thankfully it ended well. It was a little rocky at first with Pets Best to understand the claim and it had to be sent to the Claims department for review. After two phone conversations regarding this with very kind agents and the claims dept review I did get the reimbursement. I have been a Pets Best customer for around 8 years and have never been disappointed in their customer service or my claims being reimbursed.
Insurer: Pets Best
By: Darcy