208,287+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,287 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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My first 2 claims were denied…
My first 2 claims were denied erroneously and later corrected. If I submit more than one claim at a time, they are grouped into one claim making it difficult for me to track the claims. I’ve had to make multiple calls to customer service for one thing or another.
Insurer: MetLife
By: Tera Tafoya
Payback really fast and no so easy to…
Payback really fast and no so easy to make a claim because my vet does it right after my appointments.
Insurer: MetLife
By: OMAIRA
Trupanion came through when I needed…
Trupanion came through when I needed them the most. With the pre-approval process and if covered direct payment. I was able to help my collapsed cat in an emergency situation. With this insurance I was able to proceed with treatment and know my decisions were based on need.
Insurer: Trupanion
By: Julie
So far my experience has been helpful &…
So far my experience has been helpful & seamless. The app is easy to navigate. Refunds were issued in a timely manner. Overall, it’s been very good!
Insurer: MetLife
By: customer
Making claims is so simple through the…
Making claims is so simple through the app! Getting pet insurance with MetLife is easily the best decision we’ve ever made.
Insurer: MetLife
By: customer
The person I spoke with was…
The person I spoke with was knowledgeable and quickly resolved the issue. .
Insurer: MetLife
By: Elaine Collica
Great Customer Service.
Great Customer Service.
Insurer: Nationwide
By: Edward Murray
With Smoochie's Thanks
Once I was able to get my claim documents compressed to a small enough file size to submit them, I received confirmation and approval within 48 hours. It was a tremendous help at a time when the cost of chemotherapy puts a strain on finances. Thank you.
Insurer: MetLife
By: Tyler
Great service!
They sent us reminder emails a couple of times, and the whole process was fast and smooth. We highly recommend MetLife Pet Insurance. Thank you!
Insurer: MetLife
By: KS
My experience with MetLife has been…
My experience with MetLife has been great! The app makes it easy to submit claims and payment is quick. I’m so glad I got this coverage for dog.
Insurer: MetLife
By: Online shopper