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Submitting my claim was pain free
Submitting my claim was pain free. No hoops to jump through and I got my reply back in a timely manner.
Insurer: Spot
By: Linda Cristinziano
They don't pay for any claims
They don't pay for any claims! Beware! I put in one claim they asked for more medical records,,AND SENT IN MORE RECORDS from the new VET and then they refused payment stating I needed previous medical records from previously!! How can i get previous records when she was a Rescue cat?? They Never said that when i signed up with them. They just don't want to pay any claims! I had their better ins where they suppose to pay 90% of the visit. They Paid Nothing!! and I had to pay over $850 out of pocket!! STAY FAR AWAY...NO GOOD!
Insurer: Embrace
By: customer
Have no issues claimed paid fast
Have no issues claimed paid fast
Insurer: Spot
By: Vicki Fleming
Ease of claim submission
Ease of claim submission. Quick review and response.
Insurer: Embrace
By: Kristen Jensen
Easy claims process
Easy claims process and claims are processed quickly. Highly recommend.
Insurer: Spot
By: Craig
Easy to understand the information
Is very easy to understand the policy and insurance information. And easy to get reimbursed as well.
Insurer: Spot
By: Ana Sosa
Fast settlement of my claim
Fast settlement of my claim
Insurer: Spot
By: Richard Johnson and Sarah Johnson
Wow, very pleased.
Wow, first time I've had pet insurance. This company is awesome. So, made my first claim. It said because it was my first claim, it may take 30 days. Well, no, it didn't. I made a claim on Wednesday this week and on Friday I had a deposit in my bank account. This process was easy and fast. I've known others who had it with different companies and when they would make claims, the company would make excuses why they wouldn't cover it. Not with Embrace. And it was a substantial amount of money. Took out my deductible and deposited the rest in my bank account. I had to ask a question, called their customer service number. Krystal was pleasant, helpful, and explained everything to me. Really, really happy with this company.
Insurer: Embrace
By: Mary Stepp
Taking my dog to see a specialist
Taking my dog to see a specialist, I was worried I wouldn't be able to afford it. But with Spot insurance I was able to take my dog with no worries.
Insurer: Spot
By: Rachel Payne