154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

December 07, 2024

No complaints so far

I had the pleasure of working with Justin today. He was most understanding, patient and accommodating to all my questions, concerns, and the what if. My experience today was nothing short of exceptional. He took his time to talk to me and explain the policy. The cost the deductible and how the company works. I’ve done my research prior to enrolling in fetch and decided for our newest family member and our lifestyle. This was the better company to enrol with.

Insurer: Fetch Canada

By: Pattie Lance

December 07, 2024

No complaints so far

I had the pleasure of working with Justin today. He was most understanding, patient and accommodating to all my questions, concerns, and the what if. My experience today was nothing short of exceptional. He took his time to talk to me and explain the policy. The cost the deductible and how the company works. I’ve done my research prior to enrolling in fetch and decided for our newest family member and our lifestyle. This was the better company to enrol with.

Insurer: Fetch Canada

By: Pattie Lance

December 07, 2024

No complaints so far

I had the pleasure of working with Justin today. He was most understanding, patient and accommodating to all my questions, concerns, and the what if. My experience today was nothing short of exceptional. He took his time to talk to me and explain the policy. The cost the deductible and how the company works. I’ve done my research prior to enrolling in fetch and decided for our newest family member and our lifestyle. This was the better company to enrol with.

Insurer: Fetch Canada

By: Pattie Lance

December 07, 2024

The site is very easy to navigate

The site is very easy to navigate. The information necessary is easy to obtain and provide. It only takes minutes to complete the claim.

Insurer: Embrace

By: David Kampf

December 07, 2024

We have been with Embrace over 15 for years

We have been with Embrace for years. We have been completely satisfied with all aspects of this company, from customer service to covered expenses and to the timeliness of reimbursement. I am however shocked with the increase in our premium, from $155 to $250, with no advance warning of such a steep increase. I called and the reasons given made no sense. A $100 a month increase is quite a shock.

Insurer: Embrace

By: Lisa Selogy

December 07, 2024

Embrace is very easy to use

Embrace is very easy to use. I signed my pup up as soon as I got him. We've had one illness and I sent in the invoice and got a response to it being covered within just a few days. The reimbursement to me was less than 48hrs from their review. Very easy to use. Great coverage and fast customer service. I have already recommended Embrace to several friends.

Insurer: Embrace

By: Michele Cancro

Verified December 07, 2024

Everything is done with great…

Everything is done with great efficiency and in a timely manner , wonderful company, I am very glad I chose pumpkin!

Insurer: Pumpkin

By: customer

December 07, 2024

Love Me Some Pets Best

My senior retired greyhound is living her best life with weekly acupuncture and gym work. I can have the peace of mind knowing she is getting the care she needs to live a healthy and active life with PetsBest coverage. They offer a variety of coverage choices so I can pick which one is best for her and which is best for my younger grey."

Insurer: Pets Best

By: sarah

Useful
December 07, 2024

14 years of excellent coverage and care

I've been using them for 14 years (started with PC Financial Pet Insurance) and have had my two pups fully insured (lost one 4 years ago). I can't say what things are like for new members regarding pricing, but I have been very happy with the customer service the very few times needed (maybe 3 times in 14 years?) and the fees. I've been tracking everything since August 2020 and for my one pup (senior years, my pup is now over 16 :) rounded down: Amount paid in vet bills: ~$31000.00 Amount Eligible: ~$27000.00 Co-pay: ~$6000.00 Deductible: $2000.00 Amount refunded: ~$19000.00 Absolutely worth every penny. She is relatively healthy and happy, still has most of her teeth, can see and hear just fine, (too healthy) of an appetite - I fully believe it's because I've been able to give her all the healthcare she's needed because I've had thus insurance. The only reason for 4/5 stars is there is no direct billing which would make things a lot easier to manage, but no regrets, and I recommend (ANY pet insurance at the least!) but this has been good to me.

Insurer: Pets Plus Us

By: L

Useful
December 07, 2024

Sick dog

Easy claim filing, quick pr and quick covered expenses deposited in account

Insurer: Pets Best

Veterinarian: Wilvet South

By: Christina

Useful

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