219,884+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,884 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Speedy Claim Experience
Spot Ins has always processed my claims quickly, like within a week! It’s so easy to upload your vet info and invoice. I’ve been very happy with Spot. Of course, the premium goes up quite a lot, but my fur baby is worth it!!
Insurer: Spot
By: Alyce C.
Amazing pet insurance company
This has been such a wonderful easy to file experience. All monies that I put out for any insured claims have been super promptly deposited into my account. All communications have been straight forward and detailed as to what is happening next.
Insurer: Spot
By: Betty Gustin
Delayed Reimbursement due to Spot error…
The claim was not able to be processed and was told the bank rejected the deposit. Contacted the bank and was informed no document of check attempted to be deposit. It was disclosed a Spot employee must have entered the wrong number to deposit. 2 checks were supposed to be mailed on 03-06 and 03-11-25. To this day neither checks have arrived. After entering bank information subsequent claims were able to be deposited. Why can’t the first two be again direct deposit as it was NOT my error that the wrong information was submitted. Spot has done NOTHING to correct their error. Very dissatisfied
Insurer: Spot
By: Michael Yee
Hassel free claims
Hassel free claims - immediate payment. So easy.
Insurer: Embrace
By: Marty
Spot Pet Insurance
Spot Pet Insurance provided great and caring assistance in our claim. One of our pets got very ill and quickly needed to be put to rest. They followed up with kind words and sympathy in addition to quickly evaluating our case.
Insurer: Spot
By: R Sweet
Quick and to upload my documents and a…
Quick and to upload my documents and a very fast response.
Insurer: Spot
By: JOHN DICKSON JR
I love my Spot Pet Insurance
I love my Spot Pet Insurance. It has been just wonderful. They’re very knowledgeable and if you ever need any help, just give them a call and they’re right there for you and they answer all your questions. I wouldn’t even think about going to another pet insurance. It’s a must have and they are wonderful thank you Spot Insurance.
Insurer: Spot
By: Patricia Mobley
Claim was processed quickly and as…
Claim was processed quickly and as expected based on our policy conditions and deductible. I do wish there were more options to speak directly to a rep, but overall a very positive experience on a major claim.
Insurer: Spot
By: Jeanne
After being a customer for more than 16…
After being a customer for more than 16 years, I am leaving this insurance company. Over the years they have continually increased premiums, changed terms of services due to underwriter changes, etc. However, the last notice I received was that my premium was going to increase by $257 PER MONTH!! When I reached out to ask for specifics about this huge increase no one responded. I reached out again and got the "canned" response of "our monthly premiums increase based on the pets age, location and claims." I asked for more details and did not receive any. When I requested a report of my claims submitted and paid for the last plan year, I was denied. Additionally, they started denying claims for medications that they had previously pad on. When I pointed this out, they had no response. I will be switching to another insurance company that cares about their customers and pets.
Insurer: Fetch
By: Desiree Chaney