223,601+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,601 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I dislike the fact the majority of the…
I dislike the fact the majority of the claims require soap notes even though they may be a follow up from a previous claim. Also I send receipts that aren’t recorded & then I send them again. It’s a lot of trouble to get paid when I send in documentation. My other insurance pays me right away with no problems & I send them the exact information I sent you.
Insurer: MetLife
By: Belinda Edwards
My bill w/o trupanion was $1,000 we…
My bill w/o trupanion was $1,000 we only were required to pay $300. everyone was very courteous and
Insurer: Trupanion
By: Angela
Initial sign-up experience
Based on use of portal and signing up have been pleased. Would be nice if there was a number for a live agent to ask additional questions. However overall pleased so far
Insurer: Fetch
By: Alphonso Arnal
Very good coverage for our pets
Met Life Pets has provided excellent coverage for my 2 dogs including preventative coverage. The only reason for 4/5 stars is that the claim processing can be inconsistent, sometimes being processed and paid within a week and other times taking a month or more. Another plus is the Veterinarian consult which can be very useful in a a pinch. Customer service is professional and helpful.
Insurer: MetLife
By: Laura Monahan
It can take a while to process claims
It can take a while to process claims, I understand how complex some of my submissions can be. So thank you for always making sure that I get reimbursed as quickly as possible Are you hiring remotely?
Insurer: MetLife
By: Donna Rader
Very nice and helpful.
Very nice and helpful.
Insurer: MetLife
By: Jennifer Christakes
Nothing resolved
Nothing resolved. Was suppose to receive follow up and a refund for incorrect claims never heard from anyone
Insurer: MetLife
By: Khloe Karo
PetsPlusUs never let us down
Our dog was diagnosed with CKD in 2024. These last 1.5y has been very challenging, but PetsPlusUs has been there for us. We definitely recommend.
Insurer: Pets Plus Us
By: Ana Carolina
Your claims just take too long to…
Your claims just take too long to process. Here’s an example. I have prescription food that has already been approved and other claims have already been paid for this prescription food. When I submit claims for this same food, they should not be taking over 10 days to process.
Insurer: MetLife
By: LISA