219,106+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,106 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Singlehandedly the worst…
This is singlehandedly the worst insurance I've ever had the displeasure of being subscribed to. Didn't get a single cent back from the "completed" claims. I had to pay $2k+ for my kitten's Feline infectious peritonitis (FIP) within the last MONTH and had Embrace weeks before the visits AND the diagnosis. The tests, bloodwork, visits, compound medicine, they all added up to $2,000. I paid $125~ for Embrace membership (2 months) and they could only refund a measly $9. I cannot stress this enough... I'd rather pay $2,000 out of pocket five times every month than to have to pay $50 a month to Embrace ever again. Also their customer service is bad. I kid you not, within the same day, I waited for 20 mins for the first call, and 30 mins ON THE DOT for the other call. I was this close to hanging up. And they have the audacity to have a voice line in the hold-call that says they're rated top customer service by some company. That's real funny. Save your money, mental health, time, and your pet's time. DO NOT SIGN UP FOR EMBRACE PET INSURANCE. Actual thieves.
Insurer: Embrace
By: hllxwn
They care
I was pleased to know that she cared for my canela as much as I do and explained everything in detail. I am definitely pleased. Thank you 😊
Insurer: Fetch
By: Nancy Hernandez
Friendly
Friendly, knowledgeable and professional customer service professional. Patient and helpful!
Insurer: Nationwide
By: customer
They are very quick with payments
They are very quick with payments. My only complaint is how much the premiums go up with pet’s age.
Insurer: Healthy Paws
By: carol eder-smith
Quick and easy
I bought Pumpkin insurance after my puppy’s first vet visit and was so surprised and excited to hear that I could submit a claim for that visit! The claim was easy to submit and was payed quickly ( within 24 hours). I couldn’t be happier.
Insurer: Pumpkin
By: Romayne
so far, so good
so far, have not had any issues with Healthy Paws for my pet. Everything that has been eligible for insurance has been processed correctly and quickly with no issues! have recommended them to many neighbors and friends.
Insurer: Healthy Paws
By: Jordan
The last guy who spoke with me over the…
The last guy who spoke with me over the phone helped clarify everything and understand what was going and even offered to help, excellent customer service
Insurer: Sonnet
By: Abderrahman Naj Elfitouri
Explaining policy/Claims review
Thank you Samantha for going over my benefits and telling me how to file my claims. I understand more clearly now, of all the benefits. Thank you also for letting me know that sometimes the vets are (might be) willing to help with my claims.
Insurer: Fetch
By: Georgia Cavin
I wish human insurance was this…
I wish human insurance was this stress-free. They keep to their word, covering exactly what they say they will, every time.
Insurer: Healthy Paws
By: Pesa Cohen