222,811+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,811 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Such Peace of Mind for My PUPS!
Very easy enrollment process online. The website is very detailed on specific things covered. I am hoping for an easy process with submitting claims and getting reimbursed also. Tilli Rae and Darbi Jane say, "Thank you... ruff!"
Insurer: MetLife
By: Jennifer Rapp
Hopefully MetLife works out for us!
Hopefully MetLife works out for us!
Insurer: MetLife
By: Ashley Baker
Fast and easy
Fast and easy. No hassle, just submit and get reimbursed in a few days.
Insurer: Spot Canada
By: Kyra
Payments for vet are quick
Payments for vet are quick
Insurer: Spot
By: William Witte
Great
Great ! Quick service and processing claim. All interactions during initial support call to processing claim has been fantastic.
Insurer: Spot Canada
By: Christine
I know a few people who have pets that…
I know a few people who have pets that are insured through your company and they have no complaints about the company and they highly recommend you guys to everyone.
Insurer: Nationwide
By: Richard
BUYER BEWARE: MetLife Pet Insurance Will Deny Everything
If you are looking for a pet insurance company that actually honors its policies instead of taking your money and running, look elsewhere. We have paid MetLife monthly premiums for nearly a year, yet we have not been able to apply a single dollar of our doctor visits toward our deductible. Why? Because MetLife’s claims team works overtime to blame absolutely everything on "pre-existing conditions" to avoid paying out legitimate coverage. Most recently, they denied a claim for an issue involving my dog's foot/toe. Their reason? They are trying to claim a completely unrelated foot issue is somehow "pre-existing" based on completely generalized medical notes. It is absolutely ridiculous! They will twist any past vet visit, no matter how irrelevant, into a blanket excuse to deny new, completely separate illnesses or injuries. They are incredibly polite in their emails ("give Zuma plenty of treats!"), but don't let the friendly tone fool you. Their business model is designed to collect your premiums and deny your claims. We are currently trapped in an ongoing, exhausting fight to appeal their bogus decisions. Save yourself the monthly financial drain and the massive headache. Future buyers beware: MetLife is a massive waste of money when your pet actually needs care.
Insurer: MetLife
By: Maxim
Efficiency
Service was quick, friendly, and professional.
Insurer: Nationwide
By: customer
Great easy application
Great easy application
Insurer: Nationwide
By: Karmen Herring