219,191+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,191 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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My 13-year-old Golden recently had…
My 13-year-old Golden recently had surgery for a splenectomy plus a cancerous thyroid removal at the same time. I had been considering stopping her insurance a few months ago because I didn't think I would move forward with any major surgeries or treatments at her age. I'm so glad I didn't, because even though she is 13, she is active and healthy. She did extremely well with the surgery and will likely have another one for her lung, also. You'd never know she wasn't just 7 years old. I would not have been able to do the full cost of the surgeries (over 11K) on my own, but Healthy Paws paid over $8,000 (70%) of that, making it possible. I filed my claim a few days after the surgery and the reimbursement was in my account within 2 days.
Insurer: Healthy Paws
By: Connie McCabe
Great company!
My husband and I have been very happy with Spot Insurance for our dog. Every claim has been processed timely and accurately in relation to the policy we purchased. The claim submission process is easy with bills and office notes uploaded online with no difficulties and payment received in a timely manner!
Insurer: Spot
By: Vicki D.
No one got back to me regarding my…
No one got back to me regarding my quote. I waited since April 30. Also your quotes are wrong. It says there's a discount for purchasing a yearly policy, but the math doesn't add up and it's the same as a monthly policy with the extra charge. To Sonnet's Response: you replied so quick here, but it's been two weeks and I'm still waiting for a response via email.
Insurer: Sonnet
By: Terry
My pup was very sick and needed a Dr…
My pup was very sick and needed a Dr like NOW. Fetch insurance was My peace of mind went in a panic state. I knew that my deductible would be made and that everything following would be covered. It was super easy with the app to file claim.
Insurer: Fetch
By: Dawne Bogner
Great Rates, Terrible Customer Service
I was recently in an accident. The adjuster assigned to my claim has been very difficult to communicate with. Had she provided all the information on the process during our original communication, the process could have moved along much quicker. Instead I was receiving tidbits of information on the process, and then waiting anywhere from 2-9 days for a response. I wasn't provided a list of shops until a week before my rental expired. When I asked for an extension on the rental it was denied. Along the way, I have been asked by the adjuster to basically do their job, call the shop, set up the appointment, contact the tow yard. The whole situation has been extremely stressful, and now I am out-of-pocket for the rental, after finally having my personal vehicle released, only to find out that the shop I chose from the list of shops provided does not accept undrivable vehicles, when it was clearly stated to the adjuster before making the selection that my vehicle was in fact undrivable. Not only has dealing with my claim been stressful, but now the whole situation is affecting me financially, and from what my adjuster stated there is nothing they can do because the time for rental coverage has expired, even though the process is why this has taken so long.
Insurer: Sonnet
By: Jason Lewis
Not too hard to enroll.
Not too hard to enroll.
Insurer: MetLife
By: Deborah Martinez
"Denied coverage for a tooth that was NOT Pre-Existing"03
I had a very disappointing experience with Spot Pet Insurance. They denied a claim coverage for Shylah's tooth, claiming it was preexisting when it was not. I paid for coverage expecting help with unexpected veterinary expenses and instead felt misled and frustrated. Based on my experience, I do not feel this company is trustworthy and would encourage pet owners to read the fine print very carefully before signing up.
Insurer: Spot
By: Regina McClellan
Very easy process and quick to set up!
Very easy process and quick to set up!
Insurer: MetLife
By: Alex Heffron