154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified November 17, 2025

I’m impressed with MetLife pet insurance

I’m impressed and surprised how great this insurance company is. I adopted two cats and the shelter recommended MetLife. So far I have gotten 95-98% claim reimbursement. Best part is the policy covers annual vaccinations, tests and exams and an annual dental cleaning without having to buy a separate wellness plan which most pet insurance companies make you do. And they have covered my one cat’s allergy medication and prescription food. I have recommended MetLife to my veterinarian and friends.

Insurer: MetLife

By: customer

November 17, 2025

Zurie's Hospital Stay

Zurie was at the Care 11 times with 3 hospital stays. CARE did a very good job helping Zurie through this process and keeping us informed during scary time. The Doctors, Surgeon and Customer Service went above and beyond what I expected. I am so thankful for you service. Tanya

Useful
Verified November 17, 2025

Very easy and fast

Very easy and fast. Answered my questions and very informative

Insurer: Nationwide

By: customer

November 17, 2025

Claims are so easy to do!

Claims are so easy to do!

Insurer: Embrace

By: Harry

Verified November 17, 2025

Met Life has been wonderful

Met Life has been wonderful. Very responsive and so easy to file a claim and be reimbursed. I have never had pet insurance until this year and I wish I had done this years ago!

Insurer: MetLife

By: Karen

Verified November 17, 2025

Our experience with Rebecca

Our experience with Rebecca was exceptional! She was patient, friendly, professional and explained complex policy details clearly. Rebecca was proactive in finding us the best possible rates and coverage for our specific needs. She responded to our questions quickly and efficiently. We feel confident that we have the right coverage because of her expertise. My husband and I wholeheartedly recommend Rebecca to anyone looking for a reliable and dedicated pet insurance agent.

Insurer: Prudent Pet

By: deeredanocharter.net

Verified November 17, 2025

Although I am not good at computer…

Although I am not good at computer things, I did the best I could sending the info and I’m assuming they got in touch with my vet for more info, leaving me out of it which was nice. Pretty quick response too

Insurer: Fetch

By: nancy thomas

Verified November 17, 2025

So easy to use the app

So easy to use the app! And great response time for claims.

Insurer: MetLife

By: customer

November 17, 2025

Ten Years of Trust Gone Overnight

I’m really sad to write this review. I’ve had Embrace for ten years with no issues and I even recommended them to others long before they had a referral program. As we approached the ten year mark, they started calling me nonstop. When I finally spoke with someone, they told me my premium was increasing to 4.5x what I had been paying. This was on top of the yearly increases they already apply. They were calling because they KNEW people would be pissed if that auto charge would have happened without letting people know. This is the stage of my dog’s life when she needs coverage the most, and they raised the premium higher than what I pay for both my own and my son’s health insurance combined. It feels like they were trying to push long term customers out before any major vet bills come up. I am extremely disappointed and now my aging dog is left without coverage. It's all shady and typical for an insurance company. I now tell everyone to avoid Embrace and just save money is a pet savings account for the day you may need it.

Insurer: Embrace

By: Vee Barlow

November 17, 2025

No Common Sense

What went wrong was when I signed up my new puppy, the wellness policy was not added. I turned in a claim, and it was denied. Now, I have another dog signed up for almost a year. Common sense would tell you to sign up the dog for wellness when I said I wanted the same thing the first dog had. Then I spoke with someone else, and they said I could add wellness. I would have to pay over $400.00 because it would have to be backdated to before the dog was born. Senseless!

Insurer: Embrace

By: Elaine Holmes

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