209,114+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,114 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Timely payments of refunds.
Timely payments of refunds.
Insurer: MetLife
By: Samlomena Boston
Rebecca was very patient and helpful …
Rebecca was very patient and helpful explaining all the pertinent information to me
Insurer: Embrace
By: Sandi
Embrace Insurance
I had never purchased a pet insurance before this dog. I'm so glad I did. Embrace is very easy to work with, claims submission is very easy and if you need to reach out customer service is on point. Reasonably priced. Claims have been paid timely and without issue.
Insurer: Embrace
By: Rebecca
Melody was friendly
The lady Melody was friendly and helpful and I appreciate her time
Insurer: Nationwide
By: Emily
Great customer service (Martha)
Great customer service (Martha)
Insurer: Nationwide
By: K. Gatewood
The claim process was easy
The process was easy to submit and track a claim. The claim got paid pretty fast too. Very convenient.
Insurer: Spot
By: Lety
Find new ways to reject claims
Trupanion rejects almost every claim. Last rejection was because did not have recommended treatment within 3 months. Read the fine print before signing up with Trupanion. I would not sign up for Trupanion with new pets.
Insurer: Trupanion
By: John Gellert
Peace of mind.
I had a good experience in registering my cat for Fetch insurance. The customer service was so accomodating and kind. She explain everything. I haven't experience claiming yet but Im confident its going to be easy because of the app. I have a peace of mind having this insurance.
Insurer: Fetch Canada
By: evelyn ollet
Terrible. Like every insurance company
This company is just like every other insurance. They will use every excuse they can find to NOT cover a condition. If they worked as hard to help pets be healthy as they did to get out of paying a claim, their patients would be a lot healthier. But instead, they define all pre-existing conditions in the broadest possible terms they can legally get away with. I have far too many examples of this to fit in a review, but I'll give one: They tried to exclude all skin conditions on a 6 month old puppy b/c she first came home to us with fleas and had a few visible bites. If you think that's reasonable, roll the dice on them. Personally, my most recent experience with Embrace was the straw that broke the camel's back to convince me to find a different pet insurance. -------------------------------------- Edit on 3/9/26 to respond to Embrace's total pandering reply: Being unable to cover pre-existing conditions is not what you do. What YOU do is take any mention of any type of symptom and broadex the interpretation to include as much coverage as you possibly can. I have SO MANY examples of this: 1. my dog threw up one time 4 years ago, you let me pay for coverage for a year and THEN tell me you won't cover any GI issues. That's neither reasonable nor accurate. 2. my vet notices that my dog has papules on her skin in her first ever puppy exam -- these were flea bites b/c the place we adopted her from didn't give her the right dosage flea and tick medication. Our vet gave her the right flea and tick dosage and it was gone. But you excluded ALL DERMATOLOGICAL conditions. Go to hell.
Insurer: Embrace
By: Jody Moscaritolo
Great experience
Great experience. Easy using app to file clam and submit documents. I would recommend MetLife Pet Insurance to everyone who has a pet.
Insurer: MetLife
By: A. Murphy