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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Very easy process
Very easy process. Connected to my employer which was super easy!
Insurer: MetLife
By: Anastasia Burton
only cover a very small portion of the Vet bills!!!
what is the point to have this insurance when barely covering anything!!!!
Insurer: Trupanion
By: Crystal
Too many confusing emails
Too many confusing emails. No good explanation when I called your number.
Insurer: MetLife
By: Sharon Roth
It’s easy to submit claims!
It’s easy to submit claims!
Insurer: MetLife
By: customer
Processing error
There was a processing error on my most recent claim that I noticed and called customer service immediately. Although the wait time was too long, I was assured that it was being reprocessed. This was fixed within a couple days and I was reimbursed quickly.
Insurer: MetLife
By: Michael May
Summary rejection of appeal in a few hours is unacceptable
Before September my review would have been 5*. But the way you rejected a claim when even your rep could not see why that was reasonable and especially the summary rejection of the appeal in less than half a working day with zero explanation and saying that I claimed ZERO and therefore paid ZERO is absolutely unacceptable and unprofessional
Insurer: MetLife
By: Elena Antoniadou
HORRIBLE SERVICE
I had to select atleast one star to leave a review but Nationwide is deserving of 0 stars. I have had countless issues in the one year since I started coverage. From getting my information incorrect (pets mixed up), to not communicating, to being VERY difficult. I have not been satisfied to say the least.
Insurer: Nationwide
By: M. C.
Great insirance
Great coverage. Quick response. Very easy to submit claims
Insurer: MetLife
By: Monica G.
The reimbursement process is so simple
The reimbursement process is so simple! I had an issue once where it got caught up and worked with their support team. I could tell they really wanted to help me figure it out. It took a while but once it got sorted I got my refund right away. Appreciate all the help from their team!
Insurer: MetLife
By: Adriana
Fast Reimbursement
When I submit invoices for reimbursement Trupanion is very fast in getting my money into my bank account.
Insurer: Trupanion
By: Lee