208,287+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,287 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy and great customer service
I have had other pet insurance plans and MetLife has had the easiest claims process and reimbursement process. I have also contacted Customer Service and they are very helpful and got my questions answered the first contact. I have suggested MetLife pet insurance to several coworkers. Thank you for making this process easy.
Insurer: MetLife
By: Jessica M
It is so easy to submit claims.....
It is so easy to submit claims with this company. Also I could not believe their quick turn-around time from the day I submitted to the day I received direct payment into my bank account......3 days!!!! MetLife is great!
Insurer: MetLife
By: customer
When we first signed up with Metlife
When we first signed up with Metlife, never having pet insurance before, and got all setup...we are very happy with the insurance and Metlife's performance.
Insurer: MetLife
By: Craig Borel
Excellent service provided by MetLife…
Excellent service provided by MetLife pet insurance. I’m very happy with them. In fact I recommend them to all my friends.
Insurer: MetLife
By: Laurie M
Reimbursed amount I expected
Reimbursed amount I expected. Answered my emails in a timely manner
Insurer: Pumpkin
By: Fred
Great purchase
I wasn't sure if pet insurance would be worth it because I've heard mixed things. I've heard it doesn't cover stuff and is difficult to navigate. I've been relieved that is not the case with MetLife. The plan has covered exactly what I thought it would. It's easy to submit claims via an app and the payments are extremely timely. I will be continuing this coverage in future years.
Insurer: MetLife
By: Katie
Would recommend this pet insurance!!
Vet efficient and and quick response to my claim. TY!
Insurer: MetLife
By: Tonya J
Scarlet's claim
The ease to submit a claim and the timely reimbursement.
Insurer: MetLife
By: Jessica Towey
Very honest and very kind
Very honest and very kind
Insurer: Nationwide
By: customer
Awesome experience
Awesome experience. Streamlined experience, they gave me updates all along the way so I was well informed and knew what I needed to provide to optimize the outcomes. An added bonus was the explanation of the reimbursement at the end to have some clarity as to the money I’d been returned. Great experience!
Insurer: Fetch
By: John G