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Pet parents across the U.S. and Canada have left over 224,825 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy to work with and Wonderful People!!!!
Every time we have a claim or issue Metlife Pet makes it so easy to do your claims and they are so wonderful to work with. If there are any issues they will notify you in a timely manner and work with you to resolve anything that comes up as quickly and easily as possible. I have never had a problem that they didn't help make right. They are a wonderful company, for multiple lines and we have trusted them for many years now and they have never disappointed us.
Insurer: MetLife
By: John
Met Life setting payment expectations
Met Life paid out the claims as expected after 3 calls to them. Met life had turned down some claims and I needed to call to explain the situation. Needed to speak to a supervisor to resolve my issue. Which she did as she said she would. Very good experience speaking with her. Otherwise a good experience with Met Life. Your payment timeline is a lot longer than 3-5 days. Might say 2-3 weeks. Need to set expectations correctly. That would be best. I would recommend Met Life Pet Insurance.
Insurer: MetLife
By: Mark Anderson
Care Money Can Not Buy...
I have never had an insurance policy that has such great customer service, kind considerate personel. My claims are always processed timely and efficiently. Baer is alway the first concern. The value had been great, and I am always reasured that my Baer recieves the best care and treatment available. Thanks MetLife
Insurer: MetLife
By: Cathi
Great policy terms and easy payment…
Great policy terms and easy payment process
Insurer: MetLife
By: Alex Berg
They covered a good portion of our vet…
They covered a good portion of our vet visit and paid it within two days! Impressive.
Insurer: MetLife
By: Stephanie Lawson
Claims are consistently handled…
Claims are consistently handled promptly. Whenever I speak to a representative they are consistently friendly and helpful. I always recommend Met Life Pet Insurance!
Insurer: MetLife
By: Beverly Litfield
Didn’t love it at first but now used to…
Didn’t love it at first but now used to the process and it’s pretty easy. Wish reimbursements occurred a little bit faster but all in all, I’m satisfied for now
Insurer: MetLife
By: Abu M
I called for help on an issue and was…not dealt with
I called for help on an issue and was told I'd receive a call back the next day. That was a week ago and I'm still waiting.
Insurer: MetLife
By: Frustrated Pet Parent
They are more faster doing the claims.
They are more faster doing the claims.
Insurer: MetLife
By: Jose Venegas