5
out of 5
Verified
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5
out of 5
Verified
5
out of 5
Verified
I haven't had much exposure to trupanion so I can't say for certainty that I would 100% recommend.
I haven't had much exposure to trupanion so I can't say for certainty that I would 100% recommend. No claims to submit, unfortunately my dog's appointment for dew claws and neutering - none was covered under the insurance.
- INSURER: Trupanion Canada
- POSTED: 07/09/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
Peace of mind.....100%!!
Wonderful customer service, responded quickly to my questions. Quick resolution and payment of claims. Have recommended your service to every pet owner I know! I was about to cancel my policy because we had not used in 4 years. My dog became very sick and Trupanion gave us the peace of mind to know we could afford his treatment
- INSURER: Trupanion Canada
- POSTED: 07/09/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
5
out of 5
Verified
Today I used the chat function to make a quick change to my pet's info.
Today, I used the chat function to make a quick change to my pet's info. Kat asked after both of my pets, and made sure I was aware of what the change meant for my policy. Kat was friendly and helpful, and she is the reason that Trupanion gets a 10/10 today - thanks so much!
- INSURER: Trupanion Canada
- POSTED: 07/09/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
5
out of 5
Excellent Coverage & Customer Service
Our dog had to undergo a major surgery. Healthy Paws was instrumental in allowing us to get the best treatment for our pup. He's well on his way to a full recovery and Healthy Paws was able to help with the medical costs and their flexibility on providers was extremely helpful. Customer service has always been fantastic as well, I can tell they really care about the well being of our dog.
- INSURER: Healthy Paws
- POSTED: 07/08/2021
- BY: Vincent
- BREED: Mixed Breed Medium (20-70 Lbs)
- AGE OF PET: 7 - 10
5
out of 5
The BEST Experience and Prices!
I can’t say enough great things about this company. I have had pet insurance from a few different providers over the years. The company I was with before raised my pet’s premiums after the very first year by a ridiculous amount, even though I had not made any claims and my pets were young. I understand that older animals will see an increase each year but Pet’s Best has only increased my senior cat’s premium a minimal amount each year and has not touched the premium on my other younger pets. Their prices are also some of the best I have found in my research. The last thing I could have imagined was that I would need to make a claim so early in my dog’s life, but he became severely sick out of the blue and within 1 week we lost him. During this time, we had several vet visits with them trying various treatments to make him comfortable and treat the symptoms in order to find out what was causing him to be so ill. I had prepared myself for the red tape of dealing with the insurance claim due to the huge bill. What I got instead was a claim process that was able to be done online in minutes and a full payout with no questions within 2 weeks! The last thing you want to deal with when you are grieving is the runaround from an insurance company and what I got was compassion and quick action. They refunded me the remainder of his policy amount for the year when I reached out as well. When I renewed the other pets a month later there was no increase due to making a claim on my other dog. Overall just a fantastic experience!
- INSURER: Pets Best
- POSTED: 07/08/2021
- BY: D
- BREED: Siberian Husky
- AGE OF PET: 7 - 10
5
out of 5
Verified
Trupanion has always been prompt, professional and great to work with.
We have been with Trupanion for many years for our three dogs. They have always responded in a timely and professional manner to any of our claims or questions. Their coverage is fair and has been a huge factor in allowing us to provide the best of care for our dogs when they have had health crisis. We have recommended them to many people.
- INSURER: Trupanion
- POSTED: 07/08/2021
- BY: Mike
- BREED: German Shepherd
- AGE OF PET: Over 11 years
5
out of 5
Verified
Never would have thought working with insurance could be this easy
Unfortunately our pup had an emergency and we had to rush her to an animal hospital while out of town. Outside of the vets being great, Trupanion really made the process seamless. Claims were approved within a day, and customer service was compassionate and helpful. Could not recommend Trupanion enough
- INSURER: Trupanion
- POSTED: 07/08/2021
- BY: Kyle
- BREED: West Highland White Terrier
- AGE OF PET: 7 - 10