219,678+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,678 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Revised review: We do recommend Spot (for now)
Spot pet insurance has taken over 2 months to reimburse for a neuter surgery. We have had countless interactions with outsourced customer service at Spot and no check has been received. We gave bank info to deposit in our account but they could not, for some reason, deposit so supposedly they sent a check: interesting they can take the money out monthly but cannot deposit! The website said successful bank info was entered. So they said they sent a check. We did not receive for a month so called and they cannot try to re deposit, they “have to mail it”. Still have not received. I wanted to believe they were a good company because of all the good reviews but our experience has been terrible. We will be finding a new company to insure our very healthy fur baby. Revised review: after working with very helpful people at Spot we finally received the check this Saturday. Hallelujah!! We will stay with spot hoping the next reimbursement goes better. I Confirmed we are on direct deposit. So I changed my review to 5 stars because they reached out and went above and beyond to help us get our check.
Insurer: Spot
By: Susan
The rep I spoke to on the phone was…
The rep I spoke to on the phone was very nice :) and knowledgeable. Obviously has a real heart for pets and wants to make sure pet owners rest easy knowing their fur babies are protected.
Insurer: Nationwide
By: customer
Embrace Insurance
Embrace is amazing with handling Oliver’s insurance and claims. Have never had an issue with a claim being settled.
Insurer: Embrace
By: Dedra Townsend
Surf Paws Animal Hospital Killed my pet dog
Started taking my pet dog here since 2020 then in 2022 found out from another veterinarian Dr. Cristina Miliaresis collasped my pet dogs trachea. It was a Sock. Then kept taking my pet dog here because Dr. M admitted it to me. I wish I had changed vets. So much regrets because here we are in March/2025 and now my pet dog went in for an appointment for a (kennel cough) cough/gag and Dr. Cristina Miliaresis to give me a medicine of Doxycycline that Killed my dog by restricting my pet dog of oxygen in her body/blood. My pet dog died in 3 days after taking this doxycycline which was in a gelatin capsule with powder inside. In the past the medicine that was given for cough; was amoxicillin. I have so much regret I am still in disbelieve it happened.
Great Response
I placed my first claim with ASPCA Pet Insurance and received great service and a quick response.
Insurer: ASPCA
By: Mary Ann BURNS
spot
Easy app! easy to follow your app not alot of things to choose from
Insurer: Spot
By: Karla
Easy Claim
Process of making claim was easy! Quick response!
Best Pet Insurance
Healthy Paws has exceeded my expectations. It is so easy to submit a claim, each time I do I can't believe how quick and easy it is. Their customer service is super helpful. My dog just had cataract surgery and they even covered that expensive bill without a hassle. AND they sent a follow up email to see how my pup was doing. Such great service! I would highly recommend them to anyone looking for pet insurance, Gina Earley