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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Great service and benefits
Really easy to submit a claim, quick turnarounds and I am happy with the benefits
Insurer: MetLife
By: Devan Kovach
Really helps to have help with…
Really helps to have help with expensive, so worth the cost, veterinarian costs are so high. thank you..
Insurer: MetLife
By: Rhonda Wilshusen
Fast, proper service
Fast, proper service on my claim.
Insurer: MetLife
By: James Harris, Union, NJ
Experience hasn’t been good at all
Getting them to pay claims is horrible. Even with the medical records sent several times they still send email(s) saying they don’t have them and it’s taking several months to get claims Even though the invoices, medical records were sent in within a week of the services being rendered.
Insurer: MetLife
By: Carri
Highly recommend
They have always been fast with reimbursement. I've been using them for about 3 years now and have no complaints. Highly recommend.
Insurer: Pumpkin
By: Kimberley Thornton
Simple, Easy process!
Very easy to understand my options, enrolled very quickly! Also love that I was able to do a payroll deduction.
Insurer: MetLife
By: Gillian
This is the best pet insurance
This is the best pet insurance. Much better than my previous which kept raising the premium and denying payments. The system is easy and so much has been covered - it’s a lifesaver! Highly recommend.
Insurer: MetLife
By: Mona Fiuzat
So easy to submit a claim.
So easy to submit a claim.
Insurer: Trupanion
By: Penny
Nationwide is the worst!
I cannot stress enough how absolutely frustrated I am with Nationwide. I have used them in the past and had no issues. I now am having nothing but issues. I enrolled my 2 cats in a policy several years ago. When there was a change to my CC, I forgot to notify them and the policies canceled. I re-enrolled them last year and after providing medical records, proof of vaccinations, recent physicals, etc., I heard nothing more and figured all was fine. I now know they were never enrolled stating paperwork was not received. After speaking to multiple people, they saw in fact paperwork was received and were going to expedite the policies to UW for activation. After almost 2 mos. of hearing nothing despite several follow up calls on my part, they are now saying policy has to be re-written. My cats are now 8 and no longer eligible for the comprehensive plan and would not have coverage for medical/accident services. I am so angry and frustrated. Today's call sent me over the edge. I was told I could not be transferred to the supervisor that was supposedly working my case. I was told she'd call me back, but I know that won't happen. I am usually very patient and calm having been in CS but this goes beyond my limits! 0/10 do not recommend.
Insurer: Nationwide
By: Lauren Kravetz
Great coverage
Great coverage. The preventative is the best. Very easy to file claims.
Insurer: MetLife
By: Kristi K
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