219,678+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,678 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Terrible service
This company needs to remove their AI from their phone line, it's a waste of time and doesn't work. Their people on the phone have no idea how to adjust anything you need on your policy. After over an hour on the phone I was not able to get a price for my insurance to keep only my home with them. Their pricing for car insurance is thousands a year above others. After 9 years with them we now realize that bad customer service and expensive policies don't need to be the norm.
Insurer: Sonnet
By: Maddy
2 straight years increases in premiums…
2 straight years increases in premiums of 20%. No claims, no crime in my building. Just increases. When I asked I get "legislation allows". No not happy. Looking for another provider.
Insurer: Sonnet
By: Steve
WELL I HAVEN'T USE IT YET ON MY TWO…
WELL I HAVEN'T USE IT YET ON MY TWO FAMILY MEMBERS. THAT ARE BENJI AND DULCE. BUT A GOOD FRIEND THAT RECOMANDED TOO GET ASPCA. I KNOW IT WILL BENEFIT MY 2 LOVELY PETS:
Insurer: ASPCA
By: William Dejesus
My daughter need a letter
My daughter need a letter and the letter was not generated for her but the main name on the policy. It took two further contacts to get the correct document. We did get there in the end.
Insurer: Sonnet
By: Simon Bullock
Buyers beware !
I never received an e-mail , So they said they send me a forum that I had to fill out. When I bought the insurance they said everything was done . Then I got an e-mail they cancelled my insurance . I was not able to get insurance . Never use online Insurance again .
Insurer: Sonnet
By: Dg Gerard
Felix (and adopted parents) is a Fan of Pets Best
"It has been our pleasure to work with Pets Best for the past year on behalf of our Biewer Terrier, Felix, (now 15 months old). We signed on through our membership in the Military Officers of America Association. Felix has had some food allergy and GI inflammatory problems since last Fall and has had to be seen both by our regular veterinarian and some emergency veterinarians as well. We have submitted the respective claims to Pets Best and have been satisfied with the resultant decisions. Thank you, Pets Best !"
Horrible coverage and a scam
They considered everything preexisting despite a detailed letter and explanation from our vet. Unbelievable waste of money, they pretend to care about you and your pet but they will scam you.
Insurer: Pumpkin
By: customer
HORRIBLE
HORRIBLE. I paid premiums' for almost two years and when my cat needed HELP they where no where to be found. I had the accident and injury policy. To make a long story short , my cat developed diabetes, My local pet hospital was pretty much useless too. When I submitted the bills, i was sent a denial and a EOB of bullshit. I submitted two claims back to back as my cat had developed a new problem unrelated to his diabetes,( Hole in Throat and having a pretty serious problem with his eye all in a week or two). My cay had to be put to SLEEP due to his developing condition. SO IF YOU DONT LIKE TO BE REIMBURSSED AND LIKE BEING LIED TO , This might be your place.
Insurer: Spot
By: Anthony Elliott