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Pet parents across the U.S. and Canada have left over 224,898 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Customer service team is outstanding. Now that I understand the process, the experience was outstanding.
The customer service representatives at Met Life Pet Insurance are just outstandng. They helped me navigate and learn about the process. The were knowledgeable, efficient and kind. What a pleasure to talk to a live person to resolve issues and get help. Now that I fully understand the process and documentation required, the process to file a Met Life Pet Insurance Claim was seamless. Thank you.
Insurer: MetLife
By: Peter
Great overall
I haven't used other pet insurances so I can't say that this is the best overall.. But I can tell you that filing a claim was exceedingly easy. I had a question and spoke to customer service and they were amazing and even fun to work with. When I received my claim information back I understood why something was covered and why other things weren't. I wanted a certain medication to be covered however I knew it wasn't beforehand as the medication list was easily available. So far, so good, though I do have a few more things pending. Hopefully we keep on this trend.
Very easy to file a claim online and…
Very easy to file a claim online and quick reimbursement.
Insurer: MetLife
By: Vic
Was worried about the cost to an…
Was worried about the cost to an Emergency Hospital. MetLife answered all my questions & filed my claim & reimbursement quickly.
Insurer: MetLife
By: customer
The process was easy and quick!
The process was easy and quick!
Insurer: MetLife
By: customer
Was quick reviewing the claim.
Was quick reviewing the claim.
Insurer: MetLife
By: Steven Lisitza
Couldn’t’t be easier!
Very easy process for submitting a claim. Very fast payment. And clear explanation of benefits.
Insurer: MetLife
By: Amy Selwyn