224,825+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,825 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy to process my claim
Easy to process my claim. Website was wonderful.
Insurer: Spot
By: Linda Guziak
They are good about paying and when I…
They are good about paying and when I call everyone is very friendly.
Insurer: MetLife
By: Robert Simmons
Easy to file claim and quickly processed
Easy to file claim and quickly processed
Insurer: MetLife
By: Laura Oakes
New customer
New customer, first claim for routine care was very fast and easy
Insurer: MetLife
By: Charles Pedersen
My insurance doubled since the time I…
My insurance doubled since the time I obtained it forcing me to cancel the renewal. My dog is healthy and doesn’t have any preexisting conditions. Update to MetLife response: I tried calling two times trying to lower the price without sacrificing too much coverage. Unfortunately it makes more sense for me to switch to a different company. Too bad because otherwise I was happy (except of long claim processing times).
Insurer: MetLife
By: Aneta Chute
Easy choice fir pet insurance
Very professional and knowledgeable. Easy choice for pet insurance.
Insurer: Prudent Pet
By: Nina
My dog had cancer- 2 years following…
My dog had cancer- 2 years following multiple sedated x-rays, lots of tests and 3 surgeries+ the round of radiation and she is fine. lots of worrying,lots of no sleep but the one thing I never had to think about was insurance! They have been great. I am grateful that not too long ago I decided to insure the dogs and this one was older, so of course more expensive. Yes there are deductibles and 90% coverage but this is exactly what I wanted- Catastrophic coverage. Boy was this catastrophic. At first , every time I filed a claim I was nervous. I shouldn't have been. My dog is good now and it is mostly due due to insurance from FIGO.
Insurer: Figo
By: Robert Dibble
They are the absolute worst company to…
They are the absolute worst company to partner with for pet insurance. After calling customer service for almost a week and not being able to get in contact with anybody to help me so I can cancel my policy before the 30 days and of course nobody answered I finally was able to get in contact with somebody today to be told that I could not get a refund, but they will go ahead and cancel my policy or something that I had never used never again. Will I ever listen to somebody about using a pet insurance company like this again their customer service people are phony. They are liars and they need to learn how to answer the phone. What kind of business runs with nobody answering the phone?
Insurer: Spot
By: Makayla Baines