217,576+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,576 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very good
Very good, stress free experience. I am so thankful to Healthy Paws and the orthopedic team.
Insurer: Healthy Paws
By: Karen Carleton
Response time is great, HOWEVER....
Response time is great. Payment is very fair, definitely according to the policy I signed up for. However, and this is a BIG however, the website is often very difficult to sign in to. I often get an error message, and it is sometimes days - not hours - later when I can finally get onto the website. This is a big red flag to me.
Insurer: Pets Best
By: Irish Lass
Process claims quickly
Process claims quickly. On large bills pay most of it.
Insurer: Trupanion
By: TJO
Easy to get my new African Greys…
Easy to get my new African Greys insurance set up. Excellent customer service during set up and I’m very happy with the coverage I was able to get my new girl.
Insurer: Nationwide
By: Missi
Great Service
The customer service team was very helpful and quick to remedy my problem.
Insurer: Nationwide
By: customer
Always super helpful and fast at…
Always super helpful and fast at processing claims. It helps me take good care of my pet family.
Insurer: MetLife
By: Ted Booth
excellent service
I received excellent service
Insurer: Sonnet
By: Marie Assumpta
I just cancelled
I just cancelled my MetLife Pet Insurance. My cat vomited once during the two-week waiting period in October 2025. Now every claim that has anything to do with vomiting is being denied on the basis of a pre-existing condition, even a trip to the ER with entirely different vomiting symptoms (appeal denied). My understanding is that vomiting in a cat is a symptom and not a condition. For example, cats can vomit due to eating too much too fast or medical conditions such as hyperthyroidism or lymphoma. Hyperthyroidism or lymphoma should be categorized as a pre-existing condition if this was the case, not the symptom of vomiting. I consider this policy to be worthless for my purposes of giving my cat the best care regardless of the price.
Insurer: MetLife
By: Cynthia Newton
We filed a claim and our insurance rate…
We filed a claim and our insurance rate doubled every month. Talked to them and said that happens and wanted me to take some things off the insurance plan to bring it down a little bit. To have it doubled is pretty bad, so disappointed in the insurance. So beware if you file a claim!!
Insurer: Embrace
By: Becky Sewell